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New members - no herald message?

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16 авг. 2016, 21:1016.08.16
221151

New members - no herald message?

Hey ,


I dont always get a message when new members join. It is important to know who joins to help them.

Is this a known problem? or am i missing something? All my herald options are turned on.


Thanks
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Alyona KolomiitsevaCommunity Manager
18 авг. 2016, 09:2818.08.16
17.09.15
8269
I've heard that you don't receive a notification when the member is invited, or vice versa, when he joins on his own. Maybe some experienced players could clarify this for you.
19 авг. 2016, 17:0619.08.16
221151
nix said:

Hey ,


I dont always get a message when new members join. It is important to know who joins to help them.

Is this a known problem? or am i missing something? All my herald options are turned on.


Thanks
Regardless of your settings if you have been a leaguemember for less than 1 week many messages will not be routed to you. Also, the Marshall may limit who sees some reports. As you advance in ranks you see more of what happens. That is why most leagues with Beacons promote few above soldier.
20 авг. 2016, 21:3220.08.16
221151

Thanks for your reactions.

Brunsonthomas i am the marshal so that is not the problem :)

It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names
21 авг. 2016, 18:3221.08.16
221151

nix said:


Thanks for your reactions.

Brunsonthomas i am the marshal so that is not the problem :)

It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names

Please check your Herald settings.


http://prntscr.com/c8l2uy


If these two are checked and you are not getting reports, please contact support http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

22 авг. 2016, 00:0022.08.16
221151

All are checked, so i will contact support.


Thanks for the info