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Unable to move specific wall piece as it is not accessible.

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12 фев. 2018, 06:0812.02.18
14.05.15
10

Unable to move specific wall piece as it is not accessible.

I have built walls on my castle and just today I was about to complete the full circumference of my castle with walls, but I am unable to do so. 


To put it in simple terms, each wall piece takes up 4 squares on the perimeter. Currently, I have 2 areas open on the perimeter. 1 small spot of 1 square, and a slightly larger spot with 3 squares. And there is a single wall piece in between these 2 blank spots. 


I would like to move the piece sitting in the middle of these two spots and shift it to the right by 1 square so it is flush to the right and leaves 4 squares open for the last piece of my walls to be added, however due to the location of the wall piece, I can not click it or access it to move it. And there is no way for me to move the wall pieces that are blocking my access to that wall piece. 

I refuse to delete wall pieces just to be able to access the wall piece that needs to be moved, and then pay sapphires to rebuild the previously deleted wall piece. This makes no sense. I should not have to spend sapphires due to the games inability to provide me with a valid way to manage the fortifications of my castle.


The problem is located at the right corner of my castle. A crude graphic representation:


*****       ????  *****

1234123412341234!

                              1!

                              2!

                              3!

                              4!

                              1!

                              2!

                              3!

                              4!

The numbers 1 through 4 represent each set of 4 squares on the perimeter that a wall requires. The ! represents towers and a gate that exist and are blocking access to the walls behind them on the back side. 

The ***** represents an existing wall in their proper positions. The ???? represents the wall that needs to be moved 1 square to the right but I am unable to do so. On the left side of this wall piece is 3 open squares of the perimeter. But I need 4 squares to place the last piece of wall. Moving the piece marked by ???? to the right by 1 square would place it where it should be and open up the area to the left of it for the last wall piece. 

But I am unable to access that piece to move it due to a tower and a gate (with catapults on top of them) blocking my access to that specific wall piece. 

I would appreciate it if support could move that piece of wall 1 square to the right for me. 

My coordinates:

uid 1523151 / pp10811362 / The Dark Plains / segment01


The following image shows the gate and tower in edit mode and you clearly see there is wall behind them that can not be clicked or accessed. 



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12 фев. 2018, 08:4412.02.18
30.08.17
221

Hi! 


To complete the rows...when you have just some positions to complete, calculate the price of all of rest positions and build all of them together...the game will ask how many your want to build or upgrade...and you write the number of them and will complete automatically...

This is a picture will help with what I said:



Best regards!

Bogdan
12 фев. 2018, 18:3012.02.18
14.05.15
10

While I appreciate your response, please ensure you read the actual message to determine exactly what my issue is.


I do NOT have an issue with *upgrading* walls. I have a problem PURCHASING the final single level 5 wall because it can NOT be placed on my castle. The game will not allow you to place a wall that requires 4 squares of available space in a spot that only has 3 squares available. The 4th square can not be obtained as I can NOT move the wall that is currently out of position as shown in the original message by way of the screen capture and the crude drawing. 


The wall piece that is out of position is BEHIND the Tower and the Gate. You can not see it and therefore you can not click it to move it. And you can't move the Gate or Tower without destroying them. If you look closely, you will see the faint blue outline of the one section of wall in the doorway of the Gate. It is very faint, but it is there. And you will notice this is a very small gap between the blue outline of that wall and the outline of the Tower that sits on the very corner. THAT is the one square that I need to move the wall over onto so I can place the final wall in the 4 square section to the left of it. 


Please read the original message to understand the actual issue being experienced. 

12 фев. 2018, 22:4312.02.18
13 фев. 2018, 00:27(отредактировано)
04.11.15
349

Make sure that the corner Towers only use ONE square

If your castle is 100x100 then you can have 88 Walls, 12 Towers and 4 Gates

You can check this in Town Hall - http://prntscr.com/idvc2o

For a better view you can move the Tower (or delete it) then position the walls and return the Tower again

or move the Gate which is blocking your view - http://prntscr.com/idvlyw


http://prntscr.com/idvnr0

It is possible to click on a 'hidden' wall but it is not easy - many attempts will be needed, dont give up - https://prnt.sc/idwdt3




p.s. Does your Gate only use 4 squares???