Bug going on under Leagues and around help requests. It may sometimes freeze the game totally (30+ sec) when closing leagues window.
Been going on for several days. I use Plarium APP, also tried several browsers, same problem. Cleared cache/cookies as well as deleted Plarium APP \cache\cache directory cache files.
and
Hello! Please create a HAR file in your browser when the game lags and send it to our support team. We will analyze it and report the issue to the developers if needed. Here is an instruction and contact support link.
Agent Helen said:
Hello! Please create a HAR file in your browser when the game lags and send it to our support team. We will analyze it and report the issue to the developers if needed. Here is an instruction and contact support link.
File sent - Plarium Support Center: [277705]
Scot said:
Yep Urgent Help tab is broken ever since your update and new champion features. Whenever you click on help tab rest of castle doesn't operate correctly. Have to reload the game.
Please provide us with the more detailed information about the issue and the exact steps to reproduce the issue. Here is an instruction how to report bugs.
