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Game not running

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17 окт. 2017, 17:4117.10.17
220459

Game not running

I can't get the game to actually run anymore...


I'm using Windows 10 and Edge.


When I try to play; the game seems to load but when it try's to run I get this error message: id:pp21301614

And, I am told to try later...its been doing this for several hours, across all of my available browsers...

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Комментарии
17 окт. 2017, 18:0717.10.17
220459

Hello.

This issue has been fixed now. Sorry for the inconveniences.

Can you please confirm that you're able to login now?
17 окт. 2017, 20:5017.10.17
220459

Yes...as of 3:30pm or Central time all seems to be working properly...thank you


18 окт. 2017, 11:3718.10.17
220459

jims said:


Yes...as of 3:30pm or Central time all seems to be working properly...thank you




You're welcome

24 окт. 2017, 16:5224.10.17
07.01.16
8
the game is off? Loading stops at 80% - always - in Firefox, Seamonkey and IE
24 окт. 2017, 17:3524.10.17
22.12.14
7

hundertstein said:


the game is off? Loading stops at 80% - always - in Firefox, Seamonkey and IE

Same here. Stops at 80 % and doesn't continue to load.
24 окт. 2017, 17:4024.10.17
15.11.16
446
Seems it is a german problem? Same problem here.
24 окт. 2017, 17:4724.10.17
10.04.15
1434

Dear Lords

at this moment i dont have any problems to log on all servers

please keep informing if you still experiment problems to enter on game

Regards

24 окт. 2017, 17:5324.10.17
220459

jepp have the same issue stops at 80% 



24 окт. 2017, 17:5424.10.17
15.11.16
446

still the same problem



24 окт. 2017, 17:5624.10.17
24 окт. 2017, 17:59(отредактировано)
15.11.16
446

segmentServerAddress: https://sfppen1s00.plrm.zone/ElvesPP/Segment00/segment.ashx

geotopiaLogicExceptionCode: 0

errorMessage: HTTP Status 0

methodName: Messages.GetNewest

socialId: pp24570095

requestDto: {"o":{"c":109,"s":0,"g":3}}

responseDto: null

httpStatus: 0

date: Tue Oct 24 17:55:44 2017 UTC 



Now i am in the game, but i get error - or nothing happens if i click and the timer stands 


24 окт. 2017, 17:5724.10.17
24 окт. 2017, 17:59(отредактировано)
07.01.16
8

I get these errors in the console (maybe its a problem with http instead of https) ... although that should not affect my seamonkey



ReferenceError: reference to undefined property "Utils"[Weitere Informationen] game

ReferenceError: reference to undefined property "Events"[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://plarium.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://plarium.hs.llnwd.net/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://cdn01.x-plarium.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://cluster-5.skillclub.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://cluster-3.skillclub.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

CT swfUnavailableTimer app.js:261:16961

ReferenceError: reference to undefined property "fromElement"[Weitere Informationen] app.js:44:25210

ReferenceError: reference to undefined property "window"[Weitere Informationen] app.js:282:1385

ReferenceError: reference to undefined property 19[Weitere Informationen] app.js:43:10571

DOM-Neuberechnung: 2.04ms

ReferenceError: reference to undefined property "listener"[Weitere Informationen] app.js:132:29951


24 окт. 2017, 17:5724.10.17
220459
I have the same problem for at least 2 hours now
24 окт. 2017, 18:0024.10.17
07.01.16
8
ah I remember, there are internet problems in germany right these days
24 окт. 2017, 18:0224.10.17
15.11.16
446
But Jake is from USA
24 окт. 2017, 18:0824.10.17
13.02.15
1

Hi,

the 80% login problem is not only of this server, of the facebook server the login stands of 99% since 3 hour
24 окт. 2017, 18:1824.10.17
24 окт. 2017, 18:20(отредактировано)
07.01.16
8

I got in


reactions to clicks are just as bad as before I tried to reload hours ago
24 окт. 2017, 18:2124.10.17
220459
my browser also stps at 80%, can not get in
24 окт. 2017, 18:2924.10.17
10.04.15
1434

Dear Lords

would like to know if u still experiment this loading issues at this moment or finally u have been able to log

thanks in advance

REgards
24 окт. 2017, 18:3224.10.17
15.11.16
446
no log in still
24 окт. 2017, 18:3424.10.17
10.04.15
1434

Dear Lords

seems that the issue could be caused in a germany area or at least it seems as the post im reading here and on facebook

so, for now try the following steps to try to connect to game:

- clear your browser cookies and cache.

- check your connection speed here: http://www.speedtest.net/- 

-reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);

- your Flash player may be outdated. You can update it here: http://www.adobe.com/support/flashplayer/debug_downloads.html-

-Install Browsec VPN extension for your browser. 

- try to use a different computer or Internet connection to see whether it is your PC or the connection that is causing problems

hope this can be a bit helpfull for u

Regards and sorry for the inconveniences 

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