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Game not running

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17 окт. 2017, 17:4117.10.17
231751

Game not running

I can't get the game to actually run anymore...


I'm using Windows 10 and Edge.


When I try to play; the game seems to load but when it try's to run I get this error message: id:pp21301614

And, I am told to try later...its been doing this for several hours, across all of my available browsers...

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Комментарии
17 окт. 2017, 18:0717.10.17
231751

Hello.

This issue has been fixed now. Sorry for the inconveniences.

Can you please confirm that you're able to login now?
18 окт. 2017, 11:3718.10.17
231751

jims said:


Yes...as of 3:30pm or Central time all seems to be working properly...thank you




You're welcome

24 окт. 2017, 17:3524.10.17
22.12.14
7

hundertstein said:


the game is off? Loading stops at 80% - always - in Firefox, Seamonkey and IE

Same here. Stops at 80 % and doesn't continue to load.
24 окт. 2017, 17:4024.10.17
15.11.16
446
Seems it is a german problem? Same problem here.
24 окт. 2017, 17:4724.10.17
10.04.15
1433

Dear Lords

at this moment i dont have any problems to log on all servers

please keep informing if you still experiment problems to enter on game

Regards

24 окт. 2017, 17:5324.10.17
231751

jepp have the same issue stops at 80% 



24 окт. 2017, 17:5424.10.17
15.11.16
446

still the same problem



24 окт. 2017, 18:4724.10.17
07.01.16
8

just got this error


segmentServerAddress: https://sfppen1s00.plrm.zone/ElvesPP/Segment00/segment.ashx

geotopiaLogicExceptionCode: 0

errorMessage: HTTP Status 0

methodName: ReorderInventory

socialId: pp17543110

requestDto: {"u":1508867731654,"r":83793,"o":{"i":{"3200":1009,"3235":1015,"3140":1005,"134":1001,"1321":1007,"2283":1013,"3230":1002,"2482":1008,"3220":1014,"3215":1003,"3161":1004,"698":1006,"699":1012,"1374":1000}},"y":null,"sm":[],"km":8320,"g":1361664,"t":1508870174318,"q":[6529,131,1797,6856,6849,6607,6608,6609,6610,6611,6612,6613,6614,6615,6616,6810,6811,6812,6557,30,6857,613,6859,2088,4521,2925,6830,6767,6832,6833,6829,6831,6779,6846,6847,6828]}

responseDto: null

httpStatus: 0

date: Tue Oct 24 18:47:02 2017 UTC

24 окт. 2017, 18:5524.10.17
231751
I managed to log-in and after a few clicks i got error message and can not login again
24 окт. 2017, 19:0024.10.17
24 окт. 2017, 19:05(отредактировано)
07.01.16
8

reactions now have imporved very much but some pictures are not changed correctly


worst is in mereths missions, I have two green (fullfilled)  missions in one pane



I reloaded, at 80% loading stopps for about 5 seconds and continues fast now
24 окт. 2017, 19:0724.10.17
15.11.16
446
I changed the dns-server, now i can play again.
24 окт. 2017, 19:1124.10.17
10.04.15
1433

Feuerherz said:


I changed the dns-server, now i can play again.

Lady Feuerherz

glad to hear you has been able to log in game. could you please share here ur solution for people who still cant access???

thanks in advance for you helping

Regards
24 окт. 2017, 20:5924.10.17
15.11.16
446

Juglar del Viento said:


Feuerherz said:


I changed the dns-server, now i can play again.

Lady Feuerherz

glad to hear you has been able to log in game. could you please share here ur solution for people who still cant access???

thanks in advance for you helping

Regards

That is only a solution for germany: Netzwerk- und Freigabecenter öffnen, Adaptereinstellungen ändern, Verbindung suchen - rechte Maustaste - Eigenschaften öffnen, Internetprotokoll Version 4 - Eigenschaften


25 окт. 2017, 08:1525.10.17
25 окт. 2017, 08:15(отредактировано)
231751

Hello, Lords and Ladies.

I'm sorry to hear you faced this issue.

According to the information I have, yesterday there was an issue on the end of Deutsche Telekom AG Internet provider and it was the reason why some players couldn't access the game. Installing Browsec VPN extension for browser should have solved it.

If some of you are still facing it, please let me know.

31 окт. 2017, 10:0031.10.17
20.02.17
7
mine just stopped running stuck at 80% got in once was able to send troops to bg then it froze up now just stopped loading at 80% i hope the des team will give back my troops if there killed because i couldnt log in
4 нояб. 2017, 19:0104.11.17
20.07.14
12

Not sure whats going on with the log in now to the game, get log in prompt then hit "Play Now" loading screen with Archer appears then it goes blank, Never seen this before and now same after 14 hours..

Please advise.

Thanks jerrytobegreat.


5 нояб. 2017, 08:5905.11.17
231751

Jerrytobegreat said:


Not sure whats going on with the log in now to the game, get log in prompt then hit "Play Now" loading screen with Archer appears then it goes blank, Never seen this before and now same after 14 hours..

Please advise.

Thanks jerrytobegreat.


Greetings, Lord!

Please follow this instruction and try to perform the steps described in it. They should solve the issue. Please inform me of the outcome. 
5 нояб. 2017, 19:5105.11.17
20.07.14
12
I disabled Chrome and Loaded new browser and game is working fine, Chrome affected my gameplay on all 3 of my devices.
24 окт. 2017, 19:1324.10.17
231751
thank you, i am able to play now, much slower than usual though
24 окт. 2017, 18:4224.10.17
24 окт. 2017, 18:45(отредактировано)
07.01.16
8

I get a speed of 10.36 Mbps / 0.99 Mbps

my provider ist 1+1 but I think vodafone is having problems


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