mjelliottnelson said:

I have just gone from level 77 to 78, I had 72 medal before the level up and I still have 72 medals. I have not used any during this period to level troops, I just did not receive the medals on level up.

Please submit a ticket we cannot handle that in the Forum.

https://plariumsupport.zendesk.com/hc/en-us/requests/new