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Wheel of discount repeat every single day

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Jun 15, 2017, 23:3606/15/17
02/20/17
49

Wheel of discount repeat every single day

For the last 3 month I have been facing the same wheel discount over and over again. The fact that resources type only displayed to me for every single day  is very discriminating to me as one of the player who spend blood money for this game. What makes me more disappointed is the developer take it this issue lightly as they said they will fix it on the next update, is it the next 3 month? Other player given opportunity to enjoy the good discount of your expensive stuff on the game but not for me? Whoever responsible for this, come out now!!!!  
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Jun 16, 2017, 04:4006/16/17
10/21/14
127
fi3reloaded said:

For the last 3 month I have been facing the same wheel discount over and over again. The fact that resources type only displayed to me for every single day  is very discriminating to me as one of the player who spend blood money for this game. What makes me more disappointed is the developer take it this issue lightly as they said they will fix it on the next update, is it the next 3 month? Other player given opportunity to enjoy the good discount of your expensive stuff on the game but not for me? Whoever responsible for this, come out now!!!!  
The bug was reported a while back. They are at work on fixing it soon  I know I need some discounted Great Western Dragons! 
Jun 17, 2017, 01:2006/17/17
02/20/17
49
Eugenia Misura said:

Hi! I would be great if you could still report this issue to our Support team at https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thanks!
I already did that, what they replied is they will fix it on the next update, that is why I am asking when? Will it be another 3 months I need to wait for it? Every single day the same wheel of fortune (discount) over and over again. Its frustrating me.
Jun 19, 2017, 13:3406/19/17
03/01/16
5810
We're working on a fix for this issue. 
Jul 5, 2017, 01:4707/05/17
02/20/17
49
Do not ever close this thread as the issue still happening and not yet be fixed. Some stupid support close my ticket and said they will fix it but it has been one month, no any action taken. Plarium is just a money sucker company and the support system is just a bunch of loser.
Jul 5, 2017, 08:3707/05/17
04/10/15
1433

Lord Fi3reloaded

you have been told that the devs are aware of this issue and are working for a fix. in the moment they have it sure will be set on the next update scheduled so please be a litte patient to wait for it.

support has answered u telling the same as at this moment they close the ticket waiting for the fix. so in the moment they launch the fix and in the case it still does not work for u, u can open a new one.

hope it can be solved as soon as possible

Regards
Jul 10, 2017, 14:5707/10/17
231804

Hello :)

This issue should be fixed in one of the nearest updates.

So, you need just a little bit more of patience :) 
Jul 20, 2017, 01:1607/20/17
231804

if devs can not fix old bugs, then why the hell they implement new things (and create more problems) ???

it good to see news and updates, but not, if old bugs are not fixed. 
Jul 20, 2017, 12:4507/20/17
231804

i have heard that "near future" before.  some issues not solved since i started to play game. like reports not show up if not refersh, double letters etc. 

so, if there is team working on it, it is not qualified.  need petter team with more knowledge.  i do not point finger to forum mods. it is just only place, where i can say , what i say.
Jul 21, 2017, 09:0307/21/17
231804

perekoer5 said:


i have heard that "near future" before.  some issues not solved since i started to play game. like reports not show up if not refersh, double letters etc. 

so, if there is team working on it, it is not qualified.  need petter team with more knowledge.  i do not point finger to forum mods. it is just only place, where i can say , what i say.

Hello, my Lord.

Some issues just are not as easy to solve as it seems to be.

According to our devs, the bug with Wheel of Fortune offers should be fixed till the end of July.

Still, they cannot give 100% guarantee.

Aug 4, 2017, 18:3708/04/17
231804
...and stil not fixed :(((
Aug 4, 2017, 23:4408/04/17
231804

my wheel is stuck for weeks on 50% on castle skins..... others might be stuck on 50% off units or 50% fortifications discount etc....  they can get a lot of cheap FB's or walls... does not seem fair to me    

Fix the wheel or remove it until you can fix it
Aug 7, 2017, 08:4208/07/17
231804

Hello.

The global bug with the Wheel of Fortune when players were receiving absolutely the same offers was fixed.

Still, there are some players who receive the same offer, but its conditions differ (for example, changes the percentage of the discount).

This issue was reported already, and devs are checking how they can improve the Wheel of Fortune algorithm.

Sep 18, 2017, 15:3909/18/17
02/29/16
2640

Lady Chill said:


Alina Bright said:


Hi! I would be great if you could still report this issue to our Support team at https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thanks!
Did that bug report issue last week never got a response. Just did one again....maybe it will get looked at...doubt it though. Plarium likes our money but not fixing the game.

Hello.

We've forwarded the feedback to devs that we started to receive many complaints from players about the recurrent Offers.

Devs now are checking again what could cause this issue. I hope they will get it completely fixed this time, and the Wheel of Fortune will work as expected soon. 

Mar 5, 2018, 15:1803/05/18
231804

Donnie said:


I have the same problem with castle skins, i've had it forever!?!?!?! i don't frickin need them! 



https://prnt.sc/imwob0

Hello, Lord! I have contacted you via private messages. Please check it and specify the requested data.

Mar 7, 2018, 09:1503/07/18
231804
Donnie said:

I have the same problem with castle skins, i've had it forever!?!?!?! i don't frickin need them! 



https://prnt.sc/imwob0

Lord, I have checked your account logs and found you had a discount on Black Market items in the last month. Also, you log not every day in the game. Some offers can appear more often and this case is not considered as a bug. The topic will be closed.
Mar 5, 2018, 01:4103/05/18
02/20/17
2

I have the same problem with castle skins, i've had it forever!?!?!?! i don't frickin need them! 



https://prnt.sc/imwob0

Sep 16, 2017, 20:4509/16/17
Sep 16, 2017, 20:47(edited)
09/20/15
11
Alina Bright said:

Hi! I would be great if you could still report this issue to our Support team at https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thanks!
Did that bug report issue last week never got a response. Just did one again....maybe it will get looked at...doubt it though. Plarium likes our money but not fixing the game.
Aug 6, 2017, 19:4308/06/17
231804
nix said:

my wheel is stuck for weeks on 50% on castle skins..... others might be stuck on 50% off units or 50% fortifications discount etc....  they can get a lot of cheap FB's or walls... does not seem fair to me    

Fix the wheel or remove it until you can fix it
Agree fix or remove, it is very unfair to us stuck on useless skins.
Jul 20, 2017, 09:3407/20/17
231804

perekoer5 said:


if devs can not fix old bugs, then why the hell they implement new things (and create more problems) ???

it good to see news and updates, but not, if old bugs are not fixed. 

Hello, my Lord :)

Two different team are working on bugfix and implementation of new features. So, adding new features doesn't mean that our devs don't work on fixing the bugs.

As for the issue with Wheels of Fortune, it should be fixed in the near future :) 

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