Hello sorry for the inconvenience please read this https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/ and give the required information so we can assit you better  screenshots would be helpful also 

I cannot post on that forum as it is locked.

Hello my Lord Remy Bienke ,

The moderator Wesley passed to you that link for have an idea how a bug report should be forward to us and what info do we need !

Anyway , also on the app Plarium Play you can clean your cache , go in settings and you will see it there :

i

 I wish you a good day and good game !

Great. All my games were transferred  from Facebook and now I have to go and reload every single one of r

them again. No warning given by the application that this would happen.  It only said I would be loogged out. It took hours to do this the first time. Hardly worth it even if it fixes the issue. Some warninig about this would have been appreciated

And by the way, it does not appear to have solved the issue. 

Do you have anyuother ideas?

Thanks!!

Here is a link for support 

https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=168205&fbclid=IwAR0rWnxKHZXxrhNSqGsDh5tWogavQUynr71DjYNrXsDMhOFcMi43vv6tGvc

What good will that do? I listed it as a bug as that is what it is. Submitting it again will do no good. 

It's the process that needs to be done to have things looked into either follow it or don't.

That is your choice.

But not following it will leave your issue unanswered 

Hello, cache cleaning do not help

game uploade stops at 99%, i loged in 4h ago and all worked now 1,5h it does not load up the game

Fine. I will post it there again. Even though when I did I was told to post it here. C'mon guys . Make up your mind.

Still noianswers? I have posted this wheer I was instructed to and no one has responded. I have two players with this issue now.