I am sorry your having troubles. 

Please follow the instructions in this thread when making a bug report so that we can help you with any problems you have.  https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/ 

In order to help we must have complete information thank you in advance 

Derron said:

Hi

Way into the brawl and login issues again. When can we expect that to be fixed?

Hello my Lord , thank you for your patience ...

Like mod Wesley said is better to take a look how you should report a bug ...

and i advice you ,since you have Login issue , to read this article about it

https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/108573_loading-issues-18/

ps: since is not a bug i will close this topic, 

I wish you a good day and good battles !