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Purchased items not received

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12 авг. 2020, 14:4712.08.20
30.04.20
2

Purchased items not received

I bought a Special League Offer package yesterday for £34.99 but I have not received some or all of the items purchased and my league members have not received the Free Gift items that were in the package (neither have I).  I have kept a copy of the offer from a screen shot. 
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MicModerator
12 авг. 2020, 17:0912.08.20
22.02.19
1586

Hello my Lord ,

Please contact the Support at the link below :


https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729



select the option : 


How can we help you?

I did not receive my purchase

- What is missing?

Bonus items/Units


And fill all the camps with the details requered !
I wish you good game and good battles !

BiohazarDModerator
17 авг. 2020, 16:0517.08.20
17 авг. 2020, 16:05(отредактировано)
04.10.13
3863
EnPeter said:

I bought a Special League Offer package yesterday for £34.99 but I have not received some or all of the items purchased and my league members have not received the Free Gift items that were in the package (neither have I).  I have kept a copy of the offer from a screen shot. 
Are you a full member of the league?  I believe if you're a neophyte rank or haven't been in the league for 7 days the offer won't work, so this could be why.  
MicModerator
10 окт. 2020, 11:0410.10.20
22.02.19
1586

Hello ,

Since there isn't any update about this issue from the side of the player , i will close the topic !

Good day and good battles !

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