Hello my Lord Schlord , 

Somehow i understadn which is your issue, 

But for a better investigation  we need more details, so i invite you to read the file below , for see how should be created a bug report  :

https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/

Thank you very much for your understanding , and i wish you a good day and good game !