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Did not receive recharges from recent end of the year champions tournment

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29 дек. 2019, 19:2029.12.19
08.03.15
5

Did not receive recharges from recent end of the year champions tournment

I should have received 1100 total recharges and I purchased 400 recharges.
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MicModerator
30 дек. 2019, 08:5830.12.19
30 дек. 2019, 08:58(отредактировано)
22.02.19
1586

leatherneck said:


I should have received 1100 total recharges and I purchased 400 recharges.


Hello Lord Leatherneck , we need more informations for investigate this your report , so please read the file how to create a bug report and forward us the info which we need !
Thank you for your patience , i wish you good game and good battles !



https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/

2 янв. 2020, 10:5402.01.20
08.03.15
5

Missin Recharge rewards

I play on Chrome in Untamed Lands.

In the last Year End Champions Tourney, I placed 6th.

Rewards that were showen included 1000 recharges and also 100.

I received none.

You can check my activity and balance as I have zero recharges at this time.

I also bought 400 recharges but I can not prove this, but I did.
MicModerator
2 янв. 2020, 12:5502.01.20
2 янв. 2020, 12:55(отредактировано)
22.02.19
1586

ok you didn't read the file  How to Create a Bug report...

- till now you give me just the server where you play : Untamed lands ...

- We need also the coord of your castle for pass the request to the technical agents for verify the situation !

Thanks again and good game !
3 янв. 2020, 10:2803.01.20
08.03.15
5

coordinates 2190  -2264

I did read how to just missed that sorry
5 янв. 2020, 10:5905.01.20
08.03.15
5
I made a dumb mistake. My castle is in Dark Plains.
MicModerator
6 янв. 2020, 08:2606.01.20
22.02.19
1586

Summary  : 

- you play Dark plains , coord :   2190 ,  -  2264 , platform plarium play  ( or facebook , you didn't told )

- At the last Year End Champions Tourney, you finished at  6th place , and you didn't received 1000 energy !

Can you check this info please ? you made a lot answers for nothing ....and you said you readed how to create a bug report 

7 янв. 2020, 02:2507.01.20
08.03.15
5
I can't prove anything but what I know happened never mind would bother you again.
MicModerator
7 янв. 2020, 12:3407.01.20
22.02.19
1586

Mate, i passed this to the technical agents, but i hope that you understood we need the info which  i asked to you , The technical team need to know where to investigate, i don't ask here info just for .....

dark plains , coord : 2190 , - 2264 , platform plarium play 


I wish you good game and good battles !
8 янв. 2020, 02:1208.01.20
08.03.15
5
I meant I will not bother you again. I don't care anymore as in the last couple years I have lost some trust in Plarium. But this is probably my mistake 
MicModerator
8 янв. 2020, 08:5408.01.20
8 янв. 2020, 08:56(отредактировано)
22.02.19
1586
leatherneck said:

I meant I will not bother you again. I don't care anymore as in the last couple years I have lost some trust in Plarium. But this is probably my mistake 
No problem ,don't worry , you don't bother me  We are here to help  and give support to the plarium team !
12 янв. 2020, 12:1512.01.20
220451


I should have received 1100 total recharges and I purchased 400 recharges.

Hello!

I am afraid, though, the reward for this tournament was a different one, the reward did not include such a significant amount of energy recharges. Please check the message you get from Lord Oberon as well.

Have a good one!

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