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brawl problems

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13 окт. 2019, 18:4513.10.19
13.10.19
13

brawl problems

why am i not seeing when brawls are going on and the points i've earned. it keeps showing inactive.(not true- I've been raiding and doing bg's)  I have been kicked out of my league on server one for this and am  close to being thrown out on server 3.  BUT have no problems on server 2  with this! ?????????????????????????????????????
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15 окт. 2019, 22:5115.10.19
13.10.19
13
Mic999 said:

Hello Tam , we need more informations like some screenshot where we can see that you made points in the brawl tournament, and that wasn't counted , and we need also other details, like where are you playing via facebook or plarium.com, server  and coord of your castle!

15 окт. 2019, 22:5215.10.19
13.10.19
13
Mic999 said:

Hello Tam , we need more informations like some screenshot where we can see that you made points in the brawl tournament, and that wasn't counted , and we need also other details, like where are you playing via facebook or plarium.com, server  and coord of your castle!

MicAdmin
16 окт. 2019, 08:4716.10.19
22.02.19
1633

 Hello again  TAM !

If you take a look you didn't answered....

Your reply are empty ! please check it ! 

Thank you and good battles !




16 окт. 2019, 21:4516.10.19
13.10.19
13
On server 1, Dark Plains my castle is 3485/-369 .  my league was Shadow Rejects. They kicked me out for non participation  but  i was logging in everyday and participating without receiving any points and considered inactive.  On server 3 Farwols Crown my castle is -179/100. My league is Damned Gods and they are on the verge of kicking me out for the same reason. I have no problems on server 2 with this issue !!!!!  As for screen shots I am unable to show any due to  Plarium removing the photo options
MicAdmin
17 окт. 2019, 08:2917.10.19
22.02.19
1633

Hello again TAM, 

would be very helpful to have some screenshot about... search and download an app for captures, many players use Lightshot , is very easy for use it ... 

Anyway i will forward a request to the technical support agents for verify this situation !

Thank you for your patience , and i wish you good battles !
17 окт. 2019, 20:1917.10.19
13.10.19
13

we shouldn't have to show screen shots for anything. It would help if problems were addressed and fixed in a timely fashion, If  you want people to continue spending money on the game and playing it overall.  Also it would be best to have a place on the Stormfall page to make bug reports and to report issues in general instead of this stupid forum!!!!!!


18 окт. 2019, 21:2318.10.19
13.10.19
13
here we go brawl again with no points. downloaded  lightshot screenshot twice and still not allowing  screenshots to be taken.   # getting pissed off
19 окт. 2019, 07:0319.10.19
04.10.13
3875
tam said:

server 3
It looks like those were taken on a thursday, but the brawl only runs on friday and saturday.  Are you sure the brawl was actually on?  It shows a brawl icon for a day or two before it actually starts to let you know that one is coming. 
MicAdmin
19 окт. 2019, 07:2919.10.19
22.02.19
1633

Tam , in my opinion the things was like this :

11 October starts the previous brawl , you was in the league Shadows Reject, and after the brawl starts you was kicked out ... than you joined in another league !  right ? do you confirm this ? from your screenshot i noticed that ...

If the things was like i said , than is normal that you didn't received any point brawl , and also this brawl you will not receive because your 7 days in the new league are accomplished after the brawl started ... you will receive just the deeds !

19 окт. 2019, 15:2819.10.19
19 окт. 2019, 15:29(отредактировано)
22.02.16
1845
Mic999 Is correct there is a 7 day waiting period that must be cleared before the Brawl starts. and if your 7 day wait finishes during a brawl you must wait for the next brawl before your Brawl points show. I hope this answers your inquiry. I wish you a good game Tam.
28 окт. 2019, 10:5328.10.19
231778

tam said:


THANKS  FOR NOTHING!!!!!!!!!!!!!  On server 1,     I was in( Shadow Rejects) and they kicked me out for not participating in the last 3  brawls  ,but i was participating and not receiving any points of any kind for anything that I was doing. now that I've sent you some screen shots and explained it to the marshall he invited me back and I accepted   so no I couldn't participate in this last brawl but hope the problem is fixed.     As for the other league  (Damned Gods) it's on server 3  and i have the same problem and am on the verge of being kicked out of that league too!!!!!!!!

Hello Tam,

According to our system data, you've joined the Damned Gods league right after the League Brawl was over. Obviously, it could've prevented you from receiving the points during the next Tournament as well. Let us know the exact date and fight in which you should've received the points. 

We will be glad to assist.

31 окт. 2019, 14:5831.10.19
231778

tam said:


the damned gods league is on server 3. I have been with that league for years, never left or rejoined.  I WANT TO KNOW WHY IT"S NOT LETTING ME PARTICIPATE IN ANY LEAGUE EVENTS>>>>>>>>>>>>     ESPECIALLY THE BRAWLS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello, Tam! I have contacted you via private messages. Please check it and specify the requested data.

29 окт. 2019, 02:4429.10.19
13.10.19
13
the damned gods league is on server 3. I have been with that league for years, never left or rejoined.  I WANT TO KNOW WHY IT"S NOT LETTING ME PARTICIPATE IN ANY LEAGUE EVENTS>>>>>>>>>>>>     ESPECIALLY THE BRAWLS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
23 окт. 2019, 22:5323.10.19
24 окт. 2019, 17:04(отредактировано)
13.10.19
13
if you look closely  you will see that it's from 2 different servers. dark plains and farwol's crown.  hopefully you  will fix the darn  problems and stop procrastinating.  AND NO YOUR NOT SORRY OR THE PROBLEMS WOULD HAVE BEEN FIXED LONG AGO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MicAdmin
22 окт. 2019, 07:3322.10.19
22.02.19
1633

Hello TAM , we are very sorry because you didn't get any rewards ! 

You posted screenshots just for the server 1 ! the brawl of this week should be fine , don't change the league, now you are an effective member so you can partecipate, read with attention what task you have to do for  earn points , and remember that for have the rewards you need a minimum of 2 k points !

I wish you good game and good battles ! 
21 окт. 2019, 22:2221.10.19
13.10.19
13
THANKS  FOR NOTHING!!!!!!!!!!!!!  On server 1,     I was in( Shadow Rejects) and they kicked me out for not participating in the last 3  brawls  ,but i was participating and not receiving any points of any kind for anything that I was doing. now that I've sent you some screen shots and explained it to the marshall he invited me back and I accepted   so no I couldn't participate in this last brawl but hope the problem is fixed.     As for the other league  (Damned Gods) it's on server 3  and i have the same problem and am on the verge of being kicked out of that league too!!!!!!!!
18 окт. 2019, 23:0518.10.19
13.10.19
13
server 3
18 окт. 2019, 23:0018.10.19
13.10.19
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server 3
18 окт. 2019, 22:5918.10.19
13.10.19
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server 3
18 окт. 2019, 22:5818.10.19
13.10.19
13