Все Категории

New Raid Timer in Contacts is not accurate.

Поиск
28 авг. 2019, 17:1928.08.19
10

New Raid Timer in Contacts is not accurate.

Greetings,


So I just raided a castle and the timer now shows 6 days, 6 hours, until I can raid again.


This is inaccurate, as, if you raid again within 7 FULL days, you get 0 resources.


This will lead to people raiding a castle and getting 0 resources on the next raid.


Please fix the timer to be more accurate.



Просмотры
852
Комментарии
13
Комментарии
MicModerator
29 авг. 2019, 05:1429.08.19
22.02.19
1586

Hello Lord  RATBOYGL, 

thank you for reported this error , can you please specify also where is this situation , server and platform ,so i can forward it to the technical support ?!

Thanks again, and good game and good battles !
AlinaCommunity Manager
29 авг. 2019, 11:5729.08.19
29 авг. 2019, 12:00(отредактировано)
21.05.19
3509

RatBoyGL said:


Greetings,


So I just raided a castle and the timer now shows 6 days, 6 hours, until I can raid again.


This is inaccurate, as, if you raid again within 7 FULL days, you get 0 resources.


This will lead to people raiding a castle and getting 0 resources on the next raid.


Please fix the timer to be more accurate.



Hello!


Thanks for reporting this! It's not a bug, the timer is based upon our server update.


I understand that it may be confusing, so we'll let the team know about your feedback.


Cheers!  

29 авг. 2019, 12:2129.08.19
10

All,


This is on Server 1, Facebook Platform, and my coordinates are 3715, -1164


And this is absolutely a bug.


Right after you raid someone, you have to wait 7 FULL days to raid again or you get zero.  I have tested this time and time again and that is a fact.


So the timer saying anything less than 7 days immediately after a raid could cause someone to raid the castle early and get 0 resources.
29 авг. 2019, 12:3129.08.19
10

Please see the attached.


The timer is definitely not accurate.



AlinaCommunity Manager
29 авг. 2019, 15:1129.08.19
21.05.19
3509

RatBoyGL said:


Please see the attached.


The timer is definitely not accurate.



Thanks! We've reported it to the team. I will keep you updated. 


Cheers!
29 авг. 2019, 15:3329.08.19
10

Side note.  


After clearing cache and deleting all battle reports.


The Contacts area is once again showing now indicator that i Have raided this castle and gotten resources:



AlinaCommunity Manager
5 сент. 2019, 14:1205.09.19
21.05.19
3509

RatBoyGL said:


Side note.  


After clearing cache and deleting all battle reports.


The Contacts area is once again showing now indicator that i Have raided this castle and gotten resources:



Hello!


Thank you for your patience!


The game team sent us a report that they weren't able to reproduce this issue. 


If you face it again, please let me know. 


Cheers!
5 сент. 2019, 14:3605.09.19
10

I am asking this to be revisited as I do not think the issue I am reporting is made clear.




Here is a castle I raided today.


The timer says 6 days and 9 hours.   


If I raid this castle again in 6 days 9 hours I will get 0 resources.  The timer is misleading and inaccurate as it is based on server reset and NOT a 7 full days since last raid.

5 сент. 2019, 17:0505.09.19
10
6 сент. 2019, 12:4906.09.19
10

Here is another example.



10 сент. 2019, 14:4310.09.19
220451

RatBoyGL said:


Here is another example.



Hello,

Thanks for your report. Looks indeed suspicious. Let me forward this information to the developers for further investigation.
11 сент. 2019, 13:2311.09.19
10



So, I think I figured out what is going on.  I literally JUST raided this castle and got my resources.


Now now we see the timer says 6d 10h.


But 6 days and 10 hours is not long enough as you have to way 7 FULL days or you will get no resources on the next raid.


Seems they are going by server reset time instead of actual raid time.
22 сент. 2019, 10:4722.09.19
220451

RatBoyGL said:





So, I think I figured out what is going on.  I literally JUST raided this castle and got my resources.


Now now we see the timer says 6d 10h.


But 6 days and 10 hours is not long enough as you have to way 7 FULL days or you will get no resources on the next raid.


Seems they are going by server reset time instead of actual raid time.

Yes, you're right. They start counting from 0:00 UTC. The devs are already on it.

Thanks for your report once again!