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Resources bonuses from Fortress aren't working

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29 июль 2019, 17:5129.07.19
13

Resources bonuses from Fortress aren't working

I have 5 new members in my league,Riders of the Night,in s2.After they received Oberon's letter that informed them about becoming full members of my league,they've noticed that the Fortress recources bonuses aren't working.I'll attach some pics with their food consumation that shows clearly they aren't getting the resouces bonuses.

My members having this issue are:

Angel Dorantes,cords : x: -1530; y: 1570

Chris Williams, cords:  x: 1280; y: -470

Gideon Luxmore, cords: x: 236; y: -825

Justin Luxmore, cords: x: -370; y: 316

Ramo Omar, cords: x: 1125; y: -1175

My members are playing in Riders of the Night,server 2,Facebook platform.

After i've posted in the Stormfall Community page on Facebook, other players came out with the same issue.Can you please solve this?

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31 июль 2019, 11:4631.07.19
231778

Hello Lory,

This situation has already been reported to our devs. It will be fixed in future updates. Thank you for your report and cooperation!

31 июль 2019, 15:3031.07.19
13

Hello Agent Roma,

I do hope the future updates are going to happen soon.

Thank you 

1 авг. 2019, 18:2801.08.19
13

Can I have more or less a date of when this it will be solved? My guys are using boosts to try to compensate the fortress resource bonuses.Also are they going to be compensate for all the boosts they're using or for all the food they aren't receiving?


7 авг. 2019, 13:5407.08.19
231778

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

7 авг. 2019, 17:2607.08.19
13
Thank you.Hopefully will happen soon
13 авг. 2019, 09:0213.08.19
13

Other 7 members joined my league and they face the same problem. 

Radu  Francu -69 -179

Nicu Ciobanu -404 290

Natalia Doana -100 -420 

Adina Ionescu  -104 405 

Cherascu Ionel  290 361

Mihaela Georgescu  316 -390 

Sorin Sami  -154 30. 

It passed some time since I’ve presented you the problem. The point is that not only them are suffering from this, but the league too. I also request for them to compensate the boosts they’re using for food. 

And another thing: I had to sign up again cause my email address wasn’t recognized? I have 1 email only! So can you solve this issue too?

I also require a periodical update on where you’re at to solve the fortress issue since it’s taking so long for you to do it! 

Thank you! 





13 авг. 2019, 20:1913.08.19
04.10.13
3875
Agent Roma said:

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

Sounds good, some food consumption reduction items or food packs would definitely be nice.  
14 авг. 2019, 09:1814.08.19
13
Sounds good? lol! For me sounds good means “ hey, we solved the issue!” 
18 авг. 2019, 11:5318.08.19
231778
I have entered a new league and have passed the 7 day mark and should be getting the Fortress league bonus of 30%.  can you please fix?
18 авг. 2019, 16:1318.08.19
231778
Hello,i go  over 7 days in new league and same probleme about this bonus from fortress ......
20 авг. 2019, 14:5720.08.19
231778

AngelDorantes said:


Agent Roma said:


Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.3 weeks now and still no food reduction bonus from fortress. Can you provide information regarding the fix for this issue?. Will it even be fixed? Should we look for another league where we can get the bonus? Will this happen if those who are experiencing the issue if we join any other league? Can or will you send food reduction boosts to our black market to compensate? 
Please @Agent Roma we need information. 

Hello,

I'm sorry for a delay with news on this. The bug is currently on its final stage of testing. We expect it to get fixed once the testing is complete. 

Thanks for the patience! It's indeed appreciated.

25 авг. 2019, 21:0825.08.19
27.11.14
500

Hi!


Can u give us a feedback about this issue ?

I am thinking that the BANK is not so secure if u are incapable to solve a little issue!

28 авг. 2019, 16:5728.08.19
28 авг. 2019, 16:58(отредактировано)
13
Agent Roma said:

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

The bug is fixed.Any news on the compensation request for my 12 members?
28 авг. 2019, 16:1928.08.19
27.11.14
500

Problem solved!


22 авг. 2019, 07:5722.08.19
12.01.15
1

Hi !

We have the same issue on ROMANIA League on server 1 at Plarium.com.

New players dont get food consumption from league fortress bonus.



22 авг. 2019, 07:4422.08.19
21.04.15
1

Hello I have same probleme i move on new league, after 7 day i receive bonus atack and deff from fort, but i dont receive bonus for food consumtion.

Other peaple have same probleme who move whit me recently.

Please fix de problem
17 авг. 2019, 07:0517.08.19
231778

Agent Roma said:


Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.3 weeks now and still no food reduction bonus from fortress. Can you provide information regarding the fix for this issue?. Will it even be fixed? Should we look for another league where we can get the bonus? Will this happen if those who are experiencing the issue if we join any other league? Can or will you send food reduction boosts to our black market to compensate? 
Please @Agent Roma we need information. 

14 авг. 2019, 19:2914.08.19
13

Re.Medi... you should leave your cords here, server and platform you play and have this issue, like i did for my members. 

Hopefully this will be solved soon cause I’m tired of it... 
14 авг. 2019, 17:0114.08.19
14.12.15
4
Lory said:

Sounds good? lol! For me sounds good means “ hey, we solved the issue!” 
Alas your members are not the only ones with the NON Fortress Food Bonus.Count me in too.Running at -40K without food boosts
11 авг. 2019, 18:1311.08.19
231778
Agent Roma said:

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

Been 2 weeks since this issue was reported, any chance you can throw in a bunch of boosts so we can keep up while devs fix it?