Wesley Pringle said:

Sorry for your troubles. Please add more information  game Platform and server  along with your cords and a description of the problem so we may better help you 

I will forward your request BTW how many Sapphires are you missing ?

Tobirama said:

I honestly do not recall.  We had just won thousands of them and I had quite a few saved before that. 

Hello, Tobirama. Please, indicate the exact date when you noticed that the number of sapphires you had decreased. Looking forward to hearing from you.

Tobirama said:

Hi Boris.  I noticed on July 15 or 16. I think it was the 16th.

Hi, Tobirama. Sorry for the delay with reply. As I can see on my side, you have 3,496 Sapphires on your account balance now. Is the above-mentioned issue still relevant?

Also, I see that you purchased 256 Imperial Demons on July 14 at 14:35 UTC time. Their overall price was 7,168 Sapphires. 

Tobirama said:

Hi Boris,  No problem.  The current sapphires were earned since losing my previous sapphires.  We have completed and ranked in several events since I initially reported the incident.

I'm glad to hear that my answer was useful. 

Hi Boris,

I apologize for not reading the entirety of your message.  I was heading to work when I saw your reply. 

It was not my intention to purchase imperial demons with over 7k sapphires... OUCH!!!  Is there any way you can take the imperial demons back and refund the sapphires?  I do see the imperial demons in my troops, but did not intentionally select them.

Boris Shevchenko said:

Tobirama said:

Hi Boris.  I noticed on July 15 or 16. I think it was the 16th.

Hi, Tobirama. Sorry for the delay with reply. As I can see on my side, you have 3,496 Sapphires on your account balance now. Is the above-mentioned issue still relevant?

Also, I see that you purchased 256 Imperial Demons on July 14 at 14:35 UTC time. Their overall price was 7,168 Sapphires. 

I hope this information will be useful. 

Tobirama said:

Hi Boris,

I apologize for not reading the entirety of your message.  I was heading to work when I saw your reply. 

It was not my intention to purchase imperial demons with over 7k sapphires... OUCH!!!  Is there any way you can take the imperial demons back and refund the sapphires?  I do see the imperial demons in my troops, but did not intentionally select them.

Boris Shevchenko said:

Tobirama said:

Hi Boris.  I noticed on July 15 or 16. I think it was the 16th.

Hi, Tobirama. Sorry for the delay with reply. As I can see on my side, you have 3,496 Sapphires on your account balance now. Is the above-mentioned issue still relevant?

Also, I see that you purchased 256 Imperial Demons on July 14 at 14:35 UTC time. Their overall price was 7,168 Sapphires. 

I hope this information will be useful. 

Hello!

Please note that the mentioned number of Imperial Demons were taken back from your account. 7 168 Sapphires were credited accordingly.