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Plarium App server choice does not work

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1 май 2019, 21:3001.05.19
21.08.14
464

Plarium App server choice does not work

When attempting to enter Stormfall: Age of War in the Plarium App, the game loads to the last server played, even if I choose a specific server.


If I last played on S2, I am unable to launch to S1.   If I last played on S1, I am unable to launch to S2.

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3 май 2019, 17:4803.05.19
21.08.14
464
Any acknowledgement?
5 май 2019, 16:4105.05.19
5 май 2019, 16:45(отредактировано)
21.08.14
464

Has this bug been forwarded to the appropriate personnel for correction yet?




Also, please delete QuiquePole's reply.  It has nothing to do with this thread.

5 май 2019, 19:5505.05.19
220458
There is a workaround ... after logging in just click on the Server Name in the top bar and select which server you want to go to.
7 май 2019, 22:4307.05.19
220458

I still can not enter the game the application keeps throwing the same error

7 май 2019, 22:4507.05.19
220458

Tell me who I should write to so I can play the game I started 3 years ago, but while they are delaying me in the game apart from the loss of troops etc

7 май 2019, 23:0707.05.19
21.08.14
464

Peter Burton said:


There is a workaround ... after logging in just click on the Server Name in the top bar and select which server you want to go to.

If the only way to enter a specific server from the app, say S1, was to enter S2 or S3, and then switch to S1 once I was in SF....then that would be a workaround.


Perhaps I'm being nitpicky with semantics.


As there are times I may not wish to enter a specific server, the only workaround I see is to enter the desired server using a browser, and then either stay in browser mode, or exit and reenter in app mode.

This bug has now gone another day without a staff member acknowledging its existence.

12 май 2019, 01:1712.05.19
21.08.14
464

Well....the bug I posted about has been 'fixed'.  Now, there is a new bug related to Peter Burton's 'workaround'.


I can now enter SF from the Plarium App in any server I select.


HOWEVER, I can NOT switch between servers once in the App.   Once in the app, any attempt to switch servers simply reloads the current server.  I have to close the app and select the new server I wish to enter from.

18 май 2019, 21:3918.05.19
21.08.14
464
There has still been no response to this bug report by staff.
19 май 2019, 09:4519.05.19
26.07.15
513
this 1 i will ask the Tech to look into for you all
22 май 2019, 00:2022.05.19
21.08.14
464
Thank you, Christine, for responding.  I was beginning to think this bug report was trapped in a digital black hole.