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plarium play

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22 фев. 2019, 23:2922.02.19
220458

plarium play

the new plaium download today fails to install it stops at about 95%
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BiohazarDModerator
23 фев. 2019, 07:5823.02.19
04.10.13
3863
David said:

the new plaium download today fails to install it stops at about 95%
It seems to be working fine for me.  Maybe there's something wrong with your internet connection?
23 фев. 2019, 08:5823.02.19
220458

every thing else works fine so not that i also uninstalled the app and re-downloaded it and it still happens i even tried a system restore and that did not work all i know is is was working fine for me before the new version came on line yesterday and now it don't.

i can play all the games i play using google chrome but it is so slow 
24 фев. 2019, 16:4824.02.19
220458

Hello! 

Please let me know more details about the pc you use.

Which OS do you have? 

1 март 2019, 15:4101.03.19
220458

i have a games computer tower type, I use chrome but I also have firefox, micosoft edge, my computer is service every year  I have never had any problems with your updates until  the last one when I updated I lost plarium play I have tried many times on chrome + firefox + edge but it just comes up saying set up failed I am not computer literate but i have tried every thing i know i can still play all my games excerpt rise of balur using chrome but it so slow.


if you need any further info please state it so I can understand what your asking for


david
BiohazarDModerator
3 март 2019, 17:5203.03.19
3 март 2019, 17:53(отредактировано)
04.10.13
3863

David said:


i have a games computer tower type, I use chrome but I also have firefox, micosoft edge, my computer is service every year  I have never had any problems with your updates until  the last one when I updated I lost plarium play I have tried many times on chrome + firefox + edge but it just comes up saying set up failed I am not computer literate but i have tried every thing i know i can still play all my games excerpt rise of balur using chrome but it so slow.


if you need any further info please state it so I can understand what your asking for


david

They'll probably need to know what operating system version you're on and your system specs.  If you're on windows, type pc into the search bar (press windows key to open the search bar) then right click on "this pc" and select properties.  You should get a screen like this:

4 март 2019, 12:1704.03.19
220458

ok thanks 


it says 

WINDOWS 10    version 1809  installed on 05/10/2018  OS build 17763.348


DESKTOP - PB5ALA4 

PROCESSOR - AMD FX( tm ) - 8350 EIGHT CORE PROCESSOR 4.00 GHZ 

INSTALLED RAM - 8.00 GB

SYSTEM TYPE - 64 BIT OPERATING SYSTEM X64 BASED PROCESSOR 



I hope that helps you 

david

5 март 2019, 16:3505.03.19
220458

Please delete all Plarium Play files and then download a new installer from the plarium.com website.

I hope this helps! 
8 март 2019, 13:0008.03.19
220458
ok i deleted evrything i could find that had plarium on it and that did not do it the one game i can't get without plarium play is rise of balur and i have spent alot of money on it and would like to get it back, and before  you say download it on my phone, when i was forced into retirement through disabilities i got ride of the phone. over the past 4 years i have spent several thousand pounds on the 3 servers on age of war, nords and most recently rise of balur. everything was fine until that last plarium play update 
14 март 2019, 14:5514.03.19
220458

Thank you for your reply!  

If the new installer did not help, then you might need to update .Net Framework. Here is an instruction.

24 март 2019, 14:4424.03.19
220458
no that did not do it either 
26 март 2019, 13:2626.03.19
26 март 2019, 13:35(отредактировано)
22.02.16
1845

It could be your Computer doesn't have enough available space to complete the download. I noted you installed Win 10 last year . Was that an update for your computer or was it the original operating system for that computer ? try putting a thumb drive   10 GB or higher into port and see if it increases your storage enough for the download.

Another thing is often times system restore will keep saving every restore point you may want to remove all except the last restore point to free up space.