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Weekly Mareth Quest "Upgrade a lvl 2 item to lvl3" ERROR in Reward

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22 июль 2018, 08:4022.07.18
21.09.16
8

Weekly Mareth Quest "Upgrade a lvl 2 item to lvl3" ERROR in Reward

If you fulfill the weekly mareth mission "Upgrade a lvl2 equipmet to lvl 3 you should get 40 Sketches, but i get 40 paragon points instead. 

i was wondering now the 3rd time from where i got that 40 Paragon points, but yesterday i realised i finished that mareth mission a few minutes before. 


Please be so kind and fix that within my account.


Thank you and greetings



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22 июль 2018, 13:0622.07.18
220506

Hello, Lord!

Could you please attach a screenshot of the quest with Sketches in the reward? This will help me to test the quest. 
27 июль 2018, 07:5327.07.18
27 июль 2018, 07:55(отредактировано)
21.09.16
8


Thx for the response, now it's the 4 Time means a loss of 160 Sketches. 

Thank you in advance






AndriiTechnical Support
27 июль 2018, 12:5127.07.18
03.06.14
607
Hi! Thanks for the images. Please specify the actual coordinates of your castle, the name of the platform (Facebook or plarium.com) and the exact date of the issue. I'll check out the logs.  
27 июль 2018, 15:1427.07.18
27 июль 2018, 15:14(отредактировано)
21.09.16
8

Hi. The Plattform is Plarium.com and here is my Player ID uid 3269087 / pp23616551 / The Dark Plains / segment01


It happend the last 4 Times


Cheers and thx for the response.

AndriiTechnical Support
28 июль 2018, 10:1528.07.18
03.06.14
607

Fortunately, it works quite fine and you get namely Sketches - they are added directly your balance upon claiming of the reward. For instance, you completed such a quest on the 25th of July - before that you had 2692 Sketches and on the next day - 2732 (+40).