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Smolderstone Keep

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12 июль 2018, 15:1612.07.18
16.10.15
9

Smolderstone Keep

When I activate the Smolderstone Keep I only get +1000 castle defense bonus and not the stated +2000 CDB.

This has happened at least twice.


Bazz
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DeletedTechnical Support
13 июль 2018, 12:2213.07.18
795
Hi, can you please attach the supporting screenshots so we could investigate your case?
13 июль 2018, 16:4113.07.18
16.10.15
9
How do I do that?
DeletedTechnical Support
14 июль 2018, 11:5014.07.18
795

Here are instructions on how to take screenshots and using the Insert Image icon in the post you can attach the screenshot here.


14 июль 2018, 17:4014.07.18
16.10.15
9
14 июль 2018, 17:4314.07.18
14 июль 2018, 21:24(отредактировано)
16.10.15
9
Thank you, hope you can make out the CDB from this. Smolderstone Keep is activated in this image and still has four days left, I will post the second image when the Keeps bonuses have ended.
15 июль 2018, 12:1515.07.18
220506
bazz1963 said:

Thank you, hope you can make out the CDB from this. Smolderstone Keep is activated in this image and still has four days left, I will post the second image when the Keeps bonuses have ended.
I have tested this case and received 2000 Defense Bonus points with the Castle skin. Please check your Castle Defense bonus when the Skin is terminated and attach the screenshot in case of the issue. 
19 июль 2018, 14:4719.07.18
16.10.15
9
19 июль 2018, 14:5119.07.18
19 июль 2018, 14:51(отредактировано)
16.10.15
9

First image shows Smolderstone Keep in place and 49520 CDB, second image shows Smolderstone Keep terminated and 48520 CDB.

I do have another Smolderstone Keep should I activate it yet to see if things have changed?
20 июль 2018, 10:2620.07.18
220506

bazz1963 said:


First image shows Smolderstone Keep in place and 49520 CDB, second image shows Smolderstone Keep terminated and 48520 CDB.

I do have another Smolderstone Keep should I activate it yet to see if things have changed?

I can see that you applied another Skin for your Castle - Enchanter's Citadel. If you deactivate it and apply Smolderstone Keep, you will receive 2000 bonus points. Please note that only one Castle Skin can be active at one time. 

20 июль 2018, 11:0420.07.18
16.10.15
9

So I do get 2000 CDB for Smolderstone Keep but at the same time loose 1000 CDB for the Citadel, guess that explains my problem.

Thanks for sorting it out.


Bazz