Actually if you check there are 28 masters and 2 Oracles all created at the same time. Did you submit a ticket to support? 

https://plariumsupport.zendesk.com/hc/en-us/requests/new

HAHA,, thanks for the laugh.

What have they done so far????

LOL, I got one as well

https://imgur.com/FnX65Xw

There is a certain individual using my good name to spread ideas and values that I am opposed to. These person first PM me on the untamed land. I found it amusing that a person would PM a moderator and confess that he is an alt. 

Now a certain individual is using my good name to harm the game. I am not sure who these person is, but I have a feeling that he is not master. 

I will personally report the case to support team. 

By the way I am Oracle, and not ORACLE. And my current name has been changed. I change my name in all games I play in may and September to commemorate Africa day and Brai day. 

i got that message.

it made absolutly no sense.

As for the players with multiple accounts, we added different limits in the game that prevent their activity.

Also, when it comes to adding new features or improvements requested by players, we always take into account the possibility to abuse this feature by multiple accounts. If we see that it can give an unfair advantage to players, who are creating and using alternate accounts, we may decline this suggestion or find some ways to minimize their profit and encourage players to play with their main accounts only.

For example, we add more opportunities to develop your main account, and it takes even more time than before. Thus, players, who need to support several accounts, will need to spend more time on that, while you could spend that time to make your main account even stronger.

As for bots, we regularly run atomatic check and block such accounts.

Oracle said:

Master has changed his name back to master. 

nope, its still Oracle.

https://imgur.com/wu5Fk0e

Oracle said:

Stewart_KT1 said:

Oracle said:

Master has changed his name back to master. 

nope, its still Oracle.

https://imgur.com/wu5Fk0e

http://prntscr.com/g0z2ws VS http://prntscr.com/g0z3g

Glad to know Oracle / Plarium has the ability to get bots (who clearly are breaking the ToS) to change their castle names, but not the ability to ban them or remove them from the server.

Epic fail.

avery said:

Oracle said:

avery said:

Oracle said:

Stewart_KT1 said:

Oracle said:

Master has changed his name back to master. 

nope, its still Oracle.

https://imgur.com/wu5Fk0e

http://prntscr.com/g0z2ws VS http://prntscr.com/g0z3g

Glad to know Oracle / Plarium has the ability to get bots (who clearly are breaking the ToS) to change their castle names, but not the ability to ban them or remove them from the server.

Epic fail.

Sorry but no one, other than master did anything. Plarium have no power over master. 

Just when you think Oracle can't make things any worse...he goes and admits that Plarium has no power over master - and instead, "master" (someone that continually breaks the ToS)  has power to do anything they want.

What a terrible game, terrible moderation (specifically by oracle), and a pathetic way to run a game.

"Epic fail" hardly begins to describe this horrendous situation that is Plarium and their moderators.

Hello.

I would like to apologize for the confusion regarding this question.

We do have a power over Master. His accounts that are reported to our Support team are getting banned.

Also, we run an automatic check on the servers and ban the players with the alternative accounts.

avery said:

Just when you think Oracle can't make things any worse...he goes and admits that Plarium has no power over master - and instead, "master" (someone that continually breaks the ToS)  has power to do anything they want.

What a terrible game, terrible moderation (specifically by oracle), and a pathetic way to run a game.

"Epic fail" hardly begins to describe this horrendous situation that is Plarium and their moderators.

To clear the confussion. Plarium didn't influence master changing his name into ORACLE then Master again. 

Yes all those accounts( with the name ORACLE) that have been reported are now closed , and master can't use them again to spam us. 

Plarium doesn't negotiate with scammers, and at first I thought that is what you where insinuating, that plarium asked master to change his name. When bots line, or master accounts are reported, they are closed immediately, without  trying to reason with the party operating these account. 

SO to clear these up again. 

''Master'', for whatever reason he has. chose to change his name to ORACLE. These accounts where quickly reported and closed. Then he chose to use the name Master again. 

avery said:

Hi Alina, can you please respond to the above post - I'm curious as to what your answers are.

The actual video is at least 3 years old. The method however is not entirely obsolete. The basic mechanism are still the same however. And that Video was the first to suggest the existence of a ''bank''. 

It's unfortunate that many people still believe the video method to be true. It might work to an extent, but I can't guarantee it. 

And the topic in question, was a ''testing'' topic. Such topics are created to test something with the features of the forum. Like multiple quoting, replying( or starting a topic EG https://plarium.com/forum/en/stormfall-age-of-war/archive/47145_test-10/  ) I created that one to test video posting. Sorry if it gave you a wrong impression. 

roadstar Pitbull said:

Alina Phoenix said:

Hello.

We monitor the work of moderators. Yes, there can be cases when some confusion or misinformation takes place. All these situations are checked and discussed with the moderators in private. 

Also, ROADSTAR PINBULL is right. The topic is for Issue with the alternative accounts, and we went off the track. So, all the further off-topic comments will be removed.

If you have any questions regarding moderator's replies, please send them in PM to Lord Oberon.

That is  the issue!!!

That what not my title for this thread, after it was derailed a moderator changed it!!!

It was not the topic of this thread...

I;m sick and tired of being threatened, I'm not asking for anything special,,, just do your f/n jobs and leave the rest of things alone....

Hello.

The name of the topic was changed by me to the more appropriate one.

Sorry for not informing that the topic was changed. I'll inform about it in the future.

roadstar Pitbull said:

Alina Phoenix said:

Hello.

We monitor the work of moderators. Yes, there can be cases when some confusion or misinformation takes place. All these situations are checked and discussed with the moderators in private. 

Also, ROADSTAR PINBULL is right. The topic is for Issue with the alternative accounts, and we went off the track. So, all the further off-topic comments will be removed.

If you have any questions regarding moderator's replies, please send them in PM to Lord Oberon.

That is  the issue!!!

That what not my title for this thread, after it was derailed a moderator changed it!!!

It was not the topic of this thread...

I;m sick and tired of being threatened, I'm not asking for anything special,,, just do your f/n jobs and leave the rest of things alone....

Hello.

The name of the topic was changed by me to the more appropriate one.

Sorry for not informing that the topic was changed. I'll inform about it in the future.

Hello.

I would like to clarify that Community manager, as well as moderators, have power and right to change the topic of the Theme if they think it's not the appropriate one.  

Moreover, according to our Forum rules point 3.15, it's not allowed to create posts discussing Forum moderation decisions, such as banning, closing Forum threads, deleting Forum posts/threads etc.:  https://plarium.com/forum/en/rules/

If you have questions regarding the actions of Community Managers and Moderators, please send them to the Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new

All the further comments regarding this question will be removed.

i dont think you have an understanding of how the game is played and what alts are being used for.

Oracle said:

There is a certain individual using my good name to spread ideas and values that I am opposed to. These person first PM me on the untamed land. I found it amusing that a person would PM a moderator and confess that he is an alt. 

Now a certain individual is using my good name to harm the game. I am not sure who these person is, but I have a feeling that he is not master. 

I will personally report the case to support team. 

By the way I am Oracle, and not ORACLE. And my current name has been changed. I change my name in all games I play in may and September to commemorate Africa day and Brai day. 

Well, if you manage to get any help out of the support team with you PERSONALY REPORT THE CASE. Idk...  they can't seem to do shit about bots and such else, so if they by chance help you, shit man, you end up get more hate being favored by Plarium :p

There is several things Plarium could do to make it hard as hell to use multiple accounts in this game, but they wont, because there is those that spend on multiple alts as well. I got a bunch of russian bots around me, that been dormant for a long time now, but they seem to only get active during certain tournaments. 

The first ORACLE message. 

That should spice up the conspiracy theory. 

There is a certain individual using my good name to spread ideas and values that I am opposed to. These person first PM me on the untamed land. I found it amusing that a person would PM a moderator and confess that he is an alt. 

Now a certain individual is using my good name to harm the game. I am not sure who these person is, but I have a feeling that he is not master. 

I will personally report the case to support team. 

By the way I am Oracle, and not ORACLE. And my current name has been changed. I change my name in all games I play in may and September to commemorate Africa day and Brai day.