how come it's giving me this error launch error. and I can't get into the game

are you kidding me??? how can i not get into the game ??? is this some kind of  with me ??? now there is a clan battle going on and i can't get into the game ?????

Hello Archon.  I'm sorry for the issues you have. The usual troubleshooting is to reboot your PC, check your internet speed, reset your  Plarium Play cache, and if you still have the issue,  it is better  to uninstall the Plarium Play app and install it again. You will find the launcher here . If nothing works, it is better to submit a ticket to the support team  by clicking here  

still not working for me. imac 24 inch m1 2021 model. apple m1 8 gb memory sonoma 14.2. reinstalled and still get white screen. wish there was a fix so i could get rid of second computer on. my desk.

Hello Archon. I'm sorry to hear it, as  I had the black screen issue for 2 months, but it was fixed with the last fix, so I understand your frustration. Why not try to install the Plarium Play launcher, one more time, by clicking here?   If it won't work, please contact the Support by clicking here  . If you submitted the ticket already to Support and got no reply, I want the number of your ticket to forward it to the Managers.

ran download from your post no success. so my game stats up with black screen and turns white and stops there submitted many tickets with issue but had no success i thinks its beyond there help and beliieve its an apple issue.but i wont give up yet.

Archon, there is no need to apply for multiple tickets as every ticket is considered a separate case, so you give more unnecessary work to the Support.  If you submitted your first Ticket correctly, you should be able to see the Support's automated reply to your email account, saying that they received your ticket and a Support agent will contact you shortly, as my screenshot shows. If there is no automated reply, even in your email's Spam folder, it means you didn't submit your ticket correctly and you should submit it again. If you did receive the autoreply, read it carefully in case they ask you to give them more info. The automated reply has a number, so, if you didn't get an official reply from Support after 7 days from the moment you successfully submitted your ticket, I want this number, the date you submitted the ticket, and your Plarium  Play ID, so I will forward it to the CM to check it, but only if your ticket wasn't be answered after 7 days of waiting

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First it went to 99 percent and stopped. Then, following advice, I reset cache.  Now it doesn't remember who I am and wants to start me as a new player. I am level 135 and have played seven years. Eron is my call name and I am with Fawkes. The old email is incorrect because I no longer have that email. I can't find anywhere to talk/type with someone. It wants to reinstall me as a brand new player! 

Hello Archon. There was an issue but it was fixed. How is your game now?

never had this black  /  white screen matter,  until you fixed it,  Now I get it multi times a day.   really  interfers with game play.  

Hi, Archon! I'm sorry to hear it. Currently, it looks like it is an individual issue. 

In this case, let's clear your Plarium Play cache and re-download your application. It can help. Also, try switching to a different Internet connection. If none works, I recommend you describe your issue and attach the screenshot to our support team via this link. They will assist you! 

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