Now tell me, as I would be very interested in this with my being a techno functional consultant, when are you going to fix real issues with the game which affect the actual functionality rather than keep telling us about purely cosmetic stuff?
There have been real issues inherent in the game for many years which can, has and will, cost players to lose units. Now for a multiple choice question so you can pick an easy answer: -
Is the lack of fixing of the real issues which affect the playability of the game and the enjoyment players used to have, many no longer having this enjoyment down to; -
A) Plarium see us only as cash people and not as valued customer so what really affects us is of no importance so long as you get money
B) You feel that fixing actual issues would be too expensive
C) In reality, you just don't care
Plarium create even more issues by giving over so much bandwidth to begging letter which we are forced to see if we try and "collect reward" which in your coding translates to "I want to see another begging letter". The frequency of your begging letters adds to perfomrance issues, such as lag, when there are more players in the game as they pop up more often and therefore use up more server capacity.
I never see any real improvements or fixes. Things which you claim as "improvements" have a negative effect on either the playability of the game.
Then again, what would we expect from a company which allows major financial decisions to be made by unqualified people such as "price risers are because developers said we need to do it due to exchange rate fluctuations". I have met zero developers who are financially qualified to make those decisions and so we must assume that these developers you have, making these fixes and changes, are actually accountants hence they do not actually KNOW how to fix the real issues.