Hello CBright76:

could you please post the screenshots and issue description you sent to Customer Support, as we discussed in this post, here. If CS found no error perhaps I or my colleagues can come up with an answer.

Thanks

cbright76 said:

The same question I posted here is what I said to "Customer Support". 

In our previous thread, I understood you saying that this duration did not change regardless of activated bonus. If your issue is as described above ...

When I first activated Skill Discovery Speed Bonus (Which is 50%), it gives me a remaining time of 1 day and 8 hours to complete. After the first 3 hours, I, again activated Skill Discovery Speed Bonus and the time remaining displays, 1 day and 19 hours to complete.

... then I'm afraid I fail to see the problem. The "time to complete" value will always reflect the expected target time depending on the current speed. The "time to complete" value during an active bonus will inform you of the expected duration with an active bonus for the duration, and when you deactivate (or not reactivate) a bonus, this value will change.

An example: 

• If you are travelling at 50 mph to a destination 100 mi. away, your SatNav system will tell you that it will take 2 hours.
  
• If you then speed up to 100 mph the SatNav will correct that to read 1 hour.

• If you now slow down to 25 mph, your SatNav will again increase its projection to 4 hours.

Going by your description, this is exactly what is happening: since the game mechanics cannot know if you will activate or deactivate bonuses in the future, it will only be able to tell you how long something takes based on your current speed.

Cheers
P

The Irate Penguin, how you fail to see the problem? It's so simple to understand. 

1) BEFORE ACTIVATING THE 3-HOUR PHYLARCH BONUSES, (one of them is Speed Discovery Skill which is at 50%), the time it takes to complete the skill (SPEED UNIT BONUS) is 2 Days.

2) AFTER ACTIVATING THE 3-HOUR PHYLARCH BONUSES, (one of them is Speed Discovery Skill which is at 50%), the time it would take to complete the skill (SPEED UNIT BONUS) is 1 Day 8 Hours.

3) I click on the DEVELOP BUTTON In the SPEED UNIT BONUS BOX and the time starts to countdown from 1 Day 8 Hours.

Are you following me so far.....?

4) After 3 hours that passed, the time it shows to take to complete the skill (SPEED UNIT BONUS) is counting down from 1 Day 19 Hours.

5) AFTER ACTIVATING THE 3-HOUR PHYLARCH BONUSES, AGAIN, (one of them is Speed Discovery Skill which is at 50%), the time to complete the skill (SPEED UNIT BONUS) is STILL counting down from 1 Day 19 Hours. 

6) The time remaining should be counting down from 1 Day 4 Hours 40 Minutes but it's not.

This is the simplest way to explain the problem. I can not put this any simpler than this.

cbright76 said:

The Irate Penguin, how you fail to see the problem? It's so simple to understand. 

1) BEFORE ACTIVATING THE 3-HOUR PHYLARCH BONUSES, (one of them is Speed Discovery Skill which is at 50%), the time it takes to complete the skill (SPEED UNIT BONUS) is 2 Days.

2) AFTER ACTIVATING THE 3-HOUR PHYLARCH BONUSES, (one of them is Speed Discovery Skill which is at 50%), the time it would take to complete the skill (SPEED UNIT BONUS) is 1 Day 8 Hours.

3) I click on the DEVELOP BUTTON In the SPEED UNIT BONUS BOX and the time starts to countdown from 1 Day 8 Hours.

Are you following me so far.....?

4) After 3 hours that passed, the time it shows to take to complete the skill (SPEED UNIT BONUS) is counting down from 1 Day 19 Hours.

5) AFTER ACTIVATING THE 3-HOUR PHYLARCH BONUSES, AGAIN, (one of them is Speed Discovery Skill which is at 50%), the time to complete the skill (SPEED UNIT BONUS) is STILL counting down from 1 Day 19 Hours. 

6) The time remaining should be counting down from 1 Day 4 Hours 40 Minutes but it's not.

This is the simplest way to explain the problem. I can not put this any simpler than this.

Hello Archon,

As you can understand the 50% is not actually 50%.

The bonus you gain from the phylarch only apply while he is activated so the skill needed more time to be upgraded is normal.

But it's not normal what you describe above.

Has this happened to you again? 

I will keep track of my skills and see if I get the same problem.

I know it's not 50%, it's actually 33.33%.This problem has been going on for the last 3 weeks or so.

cbright76 said:

Well, since no one here can help me or even when I write a ticket and no one helps me there, then I'm s--- out of luck. Thanks Sparta: War Of Empire you're the best! 

If you're still having an issue and you're sure that it's not related to the explanations given above, please submit a ticket here: https://plariumsupport.zendesk.com/hc/en-us/requests/new

I found out the problem or kinda solved it. So after the activate the Skill Discovery Speed Bonus, I have to refresh in order for it to work. All of the other Phylarch Bonuses works fine and doesn't need to refresh except for this one. Can anyone tell me why I have to refresh the page in order for this bonus to work properly?

cbright76 said:

That's what I said.

In that case, please report it to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new They will test it and pass to devs if they find a bug.

cbright76 said:

That's what I said.

In that case, please report it to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new They will test it and pass to devs if they find a bug.

Alyona Kolomiitseva said:

cbright76 said:

That's what I said.

In that case, please report it to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new They will test it and pass to devs if they find a bug.

Did you read the first post? Because you're telling me to go through the SAME thing as before. Then they are going to tell me to come back here.