it was his own city, and did not gave the option, 

also other people say it does not let them pick up troops for liberate, the ones they see the liberate option.... is there any special process we are missing? as i had no problem till now to liberate myself but they say they are stuck with the first screen and does not open anything to choose troops to liberate... they showed photos but there is not much you can see apart of bottons not working lol

liberating now is time consuming even when you finally get to know... why they changed so complicated?

finally we found the problem: click liberate after you refresh browser several times, then close the window that it opens so underneath is the good one.... the one to take troops out... the one that before the change used to open directly after liberate...

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Alyona Kolomiitseva said:

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

It's June 28th, 2017 and it is STILL NOT FIXED!

I just had this "Issue" , Fix it or give me free Weor Protections.

Drag-Theseus said:

iIf it's your city then there should be liberate option..if it's someone's else city, then there is no liberate option only send reinforcement.

if it's your city and youhave no option, please report it to our Support Team

I haven't experienced this glitch personally, but AFAIK the "Liberate" option is available (or should be) wherever a siege is in place, regardless of who is sieging or being sieged. The image below shows a random siege in my neighbourhood, with players unbeknownst to me:  

The difference between raiding, sieging, reinforcing and liberating a besieged city has always been a bit of a conundrum (at least to me). Obviously, raiding a besieged city would return resources (if there are any) and sieging a city would result in taking over a previous siege, but the difference between liberating and reinforcing a city is less transparent. 

Although I'd have to put it to a test, one possible difference could be that a "reinforcement" of a city allows the units one is sending to profit from city defences while a "liberation" does not ... . If this is not the case, I fail to see the difference between "reinforcement" and "liberation" ... or am I missing something here? 

For a moment there I thought the difference might be that in one case the sent units are returned while in the other case they remain in the (liberated or reinforced) city, but if I recall correctly, in both cases the offensive units stay there and need to be recalled "manually".

Apologies, my 5th Cuba Libre is apparently one too many or one too few :-).

Concerned and confused :-)
P.

to liberate hit the liberate button in your city

close this window 

pick offence troops and hit send

if you win you are free if not you have to send more troops

have fun

wire, some players do not see the otion of "liberate"

Alyona Kolomiitseva said:

Fortuna said:

wire, some players do not see the otion of "liberate"

We couldn't reproduce the issue, so please, ask them to contact Support if they face such issues.

i did tell them, the problem is that its not easy to contact support as you know, just to find where to write the issue takes some time, but i will tell them again.

Any chance you can ask to put a visible link in front page to submit a ticket? that would be so helpful :)