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my game

my game

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Moderators for Sparta: War of Empires
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4 янв. 2021, 00:5304.01.21
0

my game

my game is not on the good name and wont open its stop at 99%

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NancyAdmin
6 янв. 2021, 14:5706.01.21
09.07.19
1870

Does this issue still persist? 

9 янв. 2021, 22:5609.01.21
17.12.20
5

i got the good name now but its a black page now for over 3 days

10 янв. 2021, 03:4210.01.21
17.12.20
5
Nancy

Does this issue still persist? 

Ihave a black page,I did everuthing Plarium tol me to do and now BLACK

NancyAdmin
15 янв. 2021, 13:3015.01.21
09.07.19
1870
Roger L Ecuyer

Ihave a black page,I did everuthing Plarium tol me to do and now BLACK

You may need to reinstall Plarium Play. Uninstall it, download a fresh copy, reinstall, and log  in with your Plarium ID.

If the issue persists, please find the "pp_log.txt" file and send it to our Support team. You should find that file at this address:

For Microsoft Windows:

C:\Users\~Your username~\AppData\Local\Plarium\PlariumPlay\pp_log.txt

For Mac OS X:

/Users/~Your username~/Documents/PlariumPlay/pp_log.txt