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Bought 3 Guardian Fragments - where are they?

Bought 3 Guardian Fragments - where are they?

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13 янв. 2024, 11:4813.01.24
19.11.15
13

Bought 3 Guardian Fragments - where are they?


Can't find them? Is it just me. Actually  is there a proper explantion of the Framents thing? 

Went to the Shop bought 3 @ 75 golds each 13/01/23 just before 11:19

Expected to see them in the Fragmentary Summoniung Bond section ??

I have a picture that I bought 3 - but no where here to add it??

Player id is 876838. Device = Win10 (latest) 

Entering forum don't see abug report area?? Hence here


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13 янв. 2024, 11:5113.01.24
19.11.15
13

oops I mean 13/01/24


DariaCommunity Manager
15 янв. 2024, 16:1115.01.24
31.10.22
891

Hello, Archon! 

If you bought 3 fragments, their quantity should be displayed in the section "Guardians" → "Items" → "Fragmentsry Summoning Bond". I have attached a screenshot of how it should look like. If you don't see these Fragments in the space provided, please get in touch with our support team so they can help you. 

Here, you can find a post explaining these Fragment Guardians. 

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28 янв. 2024, 09:5328.01.24
19.11.15
13

Yes checked there - only have 1 - there which I purchased a long time ago - I'll get i touch with the supprt team - thanks

DariaCommunity Manager
29 янв. 2024, 11:0229.01.24
29 янв. 2024, 11:03(отредактировано)
31.10.22
891
Sanutua

Yes checked there - only have 1 - there which I purchased a long time ago - I'll get i touch with the supprt team - thanks

I see. I am sure that you will be assisted in the best possible way. Good luck, Archon! 🙏

15 фев. 2024, 09:4015.02.24
19.11.15
13

Submiited a note throught the support form a while ago - not heard anything.

I'm not bothered about the Fragments - is the 225 gold I've lost!!

DariaCommunity Manager
16 фев. 2024, 10:5216.02.24
31.10.22
891
Sanutua

Submiited a note throught the support form a while ago - not heard anything.

I'm not bothered about the Fragments - is the 225 gold I've lost!!

Hi, Archon!

I'm sorry to know about the Coalition Gold you've lost. Did you receive an automatic email response from the support team immediately after sending your request? If so, kindly send me your ticket number so I can forward it 🙏