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the  promised discount for buying units didnt work and it took drachmas for full price

the promised discount for buying units didnt work and it took drachmas for full price

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10 июнь 2019, 11:2510.06.19
05.01.19
3

the promised discount for buying units didnt work and it took drachmas for full price

Some admin cud PM me  to find out possible fix for loosing drachmas.   The offer to buy assassins for 40% price didnt work.. and it took  money for full price. uid 5400134 / fb769751209751214 / The Glorious Valley / segment01 is the account where it happened.

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Agent HelgaTechnical Support
10 июнь 2019, 13:5710.06.19
1258

Hello! 

I have checked the database and I see that the discount was applied. 

On the 9th of June, you purchased 26 Greek Assassins in total. Each one was purchased for 300 Drachmas (price with a discount).

10 июнь 2019, 17:3910.06.19
05.01.19
3
can u check it from moment  when she bought the drachma package. after that she had on account 16k+ drachma..  the system showed the price  of assassins 150!!! she sayd she tryd to buy 30 of those but it took drachma but didnt give  assassins.  After that she went back to buy assassins and then was  price  300 yes.  26 assasins  per  300 gold each costs 7800 gold.  If  u can see  the amount she  had and have  now  then u can see that she missing  drachmas  what she used  when tryed to buy assassins first.  Its  not so big amount and nobody  will die  bec. of that.. but  i would like to see things fair.  I hope U can check it out and admit that she dont  think things out :) afterall  math is clear.. and it says something missing. ty
13 июнь 2019, 15:3313.06.19
05.01.19
3
ok.. it  seem no help from here again..  nothing changed .lol   
DeletedTechnical Support
16 июнь 2019, 13:3616.06.19
399

Hello!


Payment issues are handled individually. Please contact our Support team in the appropriate payment category.

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