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Can't claim rewards in Daily Chronos Quests and Weekly Chronos Quests

Can't claim rewards in Daily Chronos Quests and Weekly Chronos Quests

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Moderators for Sparta: War of Empires
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25 апр. 2019, 21:5025.04.19
13.06.15
0

Can't claim rewards in Daily Chronos Quests and Weekly Chronos Quests

When I tried to claim my Daily Chronos Quests and Weekly Chronos Quests, I can't access the bottom ones on the page as it's cutting off just above where I can click to claim them. Wondering if anyone else is having the same issue. This is since the Plarium platform was updated earlier today (April 25) as I've not previously encountered this problem. I don't want to lose rewards that I've earned due to a technical glitch.  
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Agent HelgaTechnical Support
28 апр. 2019, 08:4428.04.19
1258

Hello! 

Please attach a screenshot illustrating the issue. It will help to find a solution.

28 апр. 2019, 09:4728.04.19
28 апр. 2019, 09:53(отредактировано)
28.09.15
1
i also have this issue, can not collect rewards as the screen is not allowing me to access the accept button. i can select my troop rewards but the button on bottom to accept is below screen and can not scroll to get it
28 апр. 2019, 14:4928.04.19
1
I have the same problem. It existed before and then for some reason it seemed to fix itself. I just uploaded the new version of plarium and its doing it again. I don't believe you lose the rewards, its just you cant get them until the problem is fixed--again.
28 апр. 2019, 22:3628.04.19
1
Same problem here too after the update. I can't claim rewards either, it is impossible to reach the claim button just like shown in the photo above of the previous player.
Agent HelgaTechnical Support
29 апр. 2019, 09:3029.04.19
1258

Thank you for this information. 

I have forwarded it to developers and hopefully, it will be fixed very soon.