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No Rewards

No Rewards

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Moderators for Sparta: War of Empires
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1 март 2019, 20:5501.03.19
20.05.15
2

No Rewards

Hi,

Why there is no reward for reaching new level?

 And no icon of 21 days to install and use plarium play app for me.


 
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5 март 2019, 11:2905.03.19
1208

Hi Michael 


I dont use the app myself so cant advise, have flagged your query to the dev team to respond for you 
Agent HelgaTechnical Support
7 март 2019, 15:5807.03.19
1258

Hi! 

Every level has a reward. It is possible that some visual glitch happened and the window was closed too fast. 

About the 21 days of rewards, this event was launched again for the players who did not take part in the event last time (a few months ago). 

If you never received it, then it will appear eventually. If you received the offer last time, but just ignored it, it will not appear again. 

7 март 2019, 23:1507.03.19
10.03.15
1574
helga,. thats not true, many players that had it last time, they had it now too
7 март 2019, 23:2807.03.19
15.10.15
1480

Those who previously charged the 21 rewards for using the APP (a long time ago and I do not remember when) now we do not have the option of that prize. Those who did not play then or did not charge it (this second point I do not know with certainty) are the ones who have the opportunity to collect it now.

I know it from experience and not because someone told me



Los que cobramos anteriormente  las 21 recompensas por utilizar la APP ( hace tiempo y no recuerdo cuando ) ahora no tenemos la opcion de ese premio. Los que entonces no jugaban o no la cobraron ( este segundo punto no lo se con certeza ) son los que tienen la oportunidad de cobrarlo ahora.

Lo se por esperiencia y no porque alguien me lo contara

1 апр. 2019, 15:3601.04.19
1 апр. 2019, 15:43(отредактировано)
01.04.19
6

Hi, my coalition reach a new level in the coalitions develpoment Alastor´s Way level 8 and the prize was 10 primus ordinis and 10 roman enforcer

and I dont have it,  what can i do????


Sorry the post was in spanich and one of my friends send to my the picture to show you whats the deal,
2 апр. 2019, 13:0302.04.19
2 апр. 2019, 13:03(отредактировано)
10.03.15
1574
yeyo, lo unico que se me ocurre es que lo cobraras estando antes en otra coa. entonces no lo cobras otra vez. si no es eso, suerte con el servicio tenico que no contesta nunca, pero te aconsejo que abras post nuevo, pongas todos los detalles, de servidor en que ocurrio etc de informacion que piden para que puedan observar el problema, buena suerte
2 апр. 2019, 17:3102.04.19
2 апр. 2019, 17:32(отредактировано)
1208

Alsastors way is a coalition reward you need to do the following 


got to your coalition embassy tab 


scroll down to the coalition achievement that has been reached, find the ones with a green icon in the bottom right hand corner and click, the rewards will then be added (I have collected all mine hence why no green icon) 



2 апр. 2019, 20:3302.04.19
10.03.15
1574

mortee he knows what it is, but he did not get any reward. 



where is technical support? do we still have it?
2 апр. 2019, 23:2202.04.19
1208

and I am asking if he clicked on the reward icon to claim it or not 


I am getting a little fed up of you stirring the pot on every post I make at the moment 
3 апр. 2019, 07:2903.04.19
10.03.15
1574

morteeee said:


and I am asking if he clicked on the reward icon to claim it or not 


I am getting a little fed up of you stirring the pot on every post I make at the moment 

i am not stiring anything, i dont break rules, i am sorry you dont like my posts, but its not my fault if you dont like them, but i have the right to express what i see and think if they are under the rules unless you change it and now give your opinion in a forum with respect is reason to ban?


my question again is where is technical support, thats not stiring pot, is asking a genuine question that you dont answer
3 апр. 2019, 07:4903.04.19
15.10.15
1480

yeyomalvado said:


Hi, my coalition reach a new level in the coalitions develpoment Alastor´s Way level 8 and the prize was 10 primus ordinis and 10 roman enforcer

and I dont have it,  what can i do????


Sorry the post was in spanich and one of my friends send to my the picture to show you whats the deal,

good look at both the answer of Mortee and that of Hijadelafortuna because the 2 are correct although you are a third and it is a bug, if it is a bug then you will have to present it in the way that is requested in the thread

https://plarium.com/forum/en/sparta-war-of-empires/127_bug-reports/84528_creating-a-bug-report-2/

Fortuna technical support continues to exist and although it seems to lie works.


buenas mirate tanto la respuesta de Mortee como la de Hijadelafortuna pues las 2 son correctas aunque esiste una tercera y se trate de un bug, si se trata de un bug entonces tendras que presentarlo de la forma que se pide en el hilo

https://plarium.com/forum/en/sparta-war-of-empires/127_bug-reports/84528_creating-a-bug-report-2/

Fortuna el soporte tecnico sigue esistiendo y aunque parezca mentira funciona.

3 апр. 2019, 16:0103.04.19
01.04.19
6
thanks all, theres no green dot to hit in that part i know how to collect the prize but may be i dont explain exactly the thing, and the thing is i dont have the reward in my acropolys and aperce like collected but are missed
3 апр. 2019, 16:1303.04.19
01.04.19
6
Elias ese link k me compartiste ya esta cerrado no me permite escribrir nada
3 апр. 2019, 16:2903.04.19
01.04.19
6
Elias leo k escribes en español asi k t explico en español a ver si me logro hacer entender mejor, en la recompensa de coalicion de mi embajada aparece el icono ya en nivel 8 y la recompénsa no esta otorga por eso pregunto que puedo hacer si uds pueden revisar y arreglarlo porque son premios muy importantes y no lo quiero perder
3 апр. 2019, 16:3103.04.19
15.10.15
1480

yeyomalvado said:


Elias ese link k me compartiste ya esta cerrado no me permite escribrir nada

https://plarium.com/forum/en/sparta-war-of-empires/390_tema-en-espanol/97041_como-informar-de-un-bug/


el link unicamente te conduce a un hilo que esplica en ingles y con dibujitos como presentar un bug : datos, capturas de pantalla, etc... Por eso figura como cerrado.

el link que te pongo aqui es el mismo traducido y sin dibujos.

el bug hay que publicarlo aqui ( en BUG REPORT ) pero en un hilo aparte, cada bug se tiene que presentar por separado y con datos para comprobarlo
Agent HelgaTechnical Support
4 апр. 2019, 10:0504.04.19
1258

yeyomalvado said:


Elias leo k escribes en español asi k t explico en español a ver si me logro hacer entender mejor, en la recompensa de coalicion de mi embajada aparece el icono ya en nivel 8 y la recompénsa no esta otorga por eso pregunto que puedo hacer si uds pueden revisar y arreglarlo porque son premios muy importantes y no lo quiero perder

Hello! You will not get a reward for the achievement in only one case: if you already received the reward with the previous coalition. 

Other than that, the reward is added as intended.

5 апр. 2019, 04:5105.04.19
01.04.19
6

Agent Helga I dont have it never appear.

Inclusive in the messages in the mail box i dont have the achievement logo
6 апр. 2019, 03:2506.04.19
01.04.19
6
Agent Helga said:

yeyomalvado said:


Elias leo k escribes en español asi k t explico en español a ver si me logro hacer entender mejor, en la recompensa de coalicion de mi embajada aparece el icono ya en nivel 8 y la recompénsa no esta otorga por eso pregunto que puedo hacer si uds pueden revisar y arreglarlo porque son premios muy importantes y no lo quiero perder

Hello! You will not get a reward for the achievement in only one case: if you already received the reward with the previous coalition, NOUP I AM IN THE SAME COALITION SINCE BEFORE RICH THAT ACHIEVEMENT

Other than that, the reward is added as intended. NOUP I DIDNT IF I HAVE IT A DIDNT ASK FOR IT, I GUESS THAT YOUR TEAM CAN CHECK WHAT HAPPEN, THAS WHY I TRY TO EXPLEIN  


Agent HelgaTechnical Support
15 апр. 2019, 12:2315.04.19
1258

yeyomalvado said:


Agent Helga I dont have it never appear.

Inclusive in the messages in the mail box i dont have the achievement logo

Hello!

Please specify your id or coordinates, the server, and the platform where you play.

Also, specify the date when your coalition reached that achievement. 

I need this information to check the database.
26 апр. 2020, 13:2826.04.20
15.10.15
6

Hello



I have, due to a game error, pending to be able to complete an achievement for weeks and thus collect the reward that this achievement implies (10 ROMAN PREFECT)



https://imgur.com/a/RSQfMXo



uid 139 / pp14901544 / The Ridge of Epirus / segment00



I hope that you please attend to my claim as soon as possible



attentively



Ñ-YUJU



Hola


Tengo, por culpa de un error del juego, pendiente de poder completar un logro desde hace semanas y así corar la recompensa que dicho logro lleva implicita (10 PREFECTO ROMANO)


https://imgur.com/a/RSQfMXo


uid 139 / pp14901544 / The Ridge of Epirus / segment00


Espero que, por favor, atiendan mi reclamación a la mayor brevedddad posible


Atentamente


Ñ-YUJU