I will forward this so it can be looked into it.

Thank you for bringing to our attention.

Thank you. I also cleared all of my cookies and browsing data, did a speed test and it showed 80-100mbps, and this has occurred on a few different days in the past couple weeks... maybe it is an issue in certain regions? 

I have the same issue - Glorious Valley and using the App - The game freezes many times often multiple times an hour.  Functions stop working, screen movement locks, icons stop loading, false errors occur like "guardian not found" "equipment slot occupied" etc.  All look like lag issues but eventually get so bad you have exit the program and reload it.  I have also deleted the cache folder associated with the Plarium App but this does not help.  It has been getting much worse lately - maybe because more people have migrated to the App?

Hello, Archons!

If the game freezes after performing some particular actions in the game, please describe them in detail.