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Cannot Start Agreements

Cannot Start Agreements

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2 апр. 2018, 02:0302.04.18
02.02.16
2

Cannot Start Agreements

For the last few days I have not been able to start any agreements.  I have tried accessing them both through the agreements icon as well as the quest icon.  When going through the quest icon it sends me to do an agreement, and will show me how many resources I need to complete the agreement.  Even though I have the required resources, nothing happens when I click on the "Update" button.


I have cleared my cache, as well as opened Sparta using an incognito window (which is the only way I can get the Chronos missions to work).  Relogging has obviously not worked as well.  


Any helpful suggestions would be greatly appreciated.


Tarverian



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2 апр. 2018, 05:0402.04.18
01.07.17
3
same problem for me. i've tried both win 10 and ubuntu but no agreement start
DeletedTechnical Support
2 апр. 2018, 09:0302.04.18
2 апр. 2018, 09:36(отредактировано)
4521

Hello, Archons!

Could you please clarify whether you play on WebGL version or not? You can verify by checking the address bar in the game. WebGL version is specified in the following way:


2 апр. 2018, 14:0502.04.18
02.02.16
2

I do NOT play on WebGL version.


An additional point of information, this issue is only present on my Server 2 city.  Agreements are working on Server 1 (at least for the moment, anyway).  There is currently an agreement in progress on Server 1.
3 апр. 2018, 05:4903.04.18
01.07.17
3
i play on webgl...
DeletedTechnical Support
3 апр. 2018, 10:1703.04.18
4521
Tarverian said:

I do NOT play on WebGL version.


An additional point of information, this issue is only present on my Server 2 city.  Agreements are working on Server 1 (at least for the moment, anyway).  There is currently an agreement in progress on Server 1.
The issue should be resolved now. Please try to upgrade any Agreement and inform me about the results. 
3 апр. 2018, 14:2503.04.18
20.03.15
6
This is not fixed for me. can't update agreements on s2 or s3. Webgl.
DeletedTechnical Support
3 апр. 2018, 14:3403.04.18
4521
ggg said:

This is not fixed for me. can't update agreements on s2 or s3. Webgl.
Please try to clear your browser cache and reload the game. The issue has been resolved on all servers, I have just tested it. 
3 апр. 2018, 15:1503.04.18
20.03.15
6
OK, now it works. Thanks.
3 апр. 2018, 18:2303.04.18
01.07.17
3
good... thanks
4 апр. 2018, 00:0504.04.18
02.02.16
2

I am now able to complete agreements.  Thank you for your assistance resolving this problem.


Tarverian