Game is showing that I have messages when I don't and it is showing that I have a Contract update message on the Mic near the Top Left of the Screen and I don't. What is the deal and will you please fix this ASAP?!?!?!?
Commander..Plarium is aware of this problem and have been working hard to prepare a fix...This has been a difficult little bug but it should be fixed with the next update hopefully..Please be patient just a little while longer..thank youGame is showing that I have messages when I don't and it is showing that I have a Contract update message on the Mic near the Top Left of the Screen and I don't. What is the deal and will you please fix this ASAP?!?!?!?
Thanks!!!!!
I have this problem aswell, any idea when it will ket fixed?Commander...We have a fix in place..If you are still experiencing issues ..try clearing/cleaning your browser/Cache..This will erase the old files with the new updated versions..If you continue with these issues even after that then Contact Support
I guess there is a fix on it's way, but I have the same problem but maybe worse, I can't read any reports!!! This includes Tactical !!! So I can't play the game at all !! I can't recon because I can't read the report, if anyone attacks me or my positions, I don't know who it is & I can be losing troops & not even know about it. It's really frustrating, please fix soonCommander..Please contact Support with this problem...Support has the technology to look into your game functions and see if there is a problem ..Support will be happy to help you...What you are describing to me sounds like you need Support
Support contacted on 18th October! No reply yet & NO fix in sight! Still can't play game properly! NOT happyCommander..True Support is a little back logged...but your needs are very important ,,,someone will be in contact soon
Soldiers Inc said:
I have seen this bug about false mail reports 4 months ago. Numerous complaints followed immediately with generic replies. (We are aware or contact support). I have sent three tickets and not one has been replied to. Yet your team of programmers have plenty of time to reformat the the entire "Profile Page" and design new game functions and hold video chats. It is obvious that this is a bug that is intended to stay within the game and that a fix is not in the pipeline otherwise it would have been accomplished by now. Please spare me the laughter and don't reply to my message.
im a nice guy i have to make people around me happy so go ahead and laugh
they already tried fixing it but unfortunately the fix that was applied before failed so now they are back to develop another different fix
be patient and remember sending 3 tickets is spamming support so you will get a very very late answer
the best you can do is send just one and waitBeen waiting for 4 months and counting. Whether it is 3 or 1 tickets.... it's a complaint that the customer has initiated. Clearly I am not the only one voicing these very same concerns. Not to mention the alts that have ran amuck in this game in which I have seen hundreds of similar complaints and the stellar typical generic reply of "please submit a ticket."
To wash my concerns over with a reply of "remember sending 3 tickets is spamming support so you will get a very very late answer" is a typical hop scotch to wash over a true customer service issue. Do try to come up with something more intelligent than that-please!
So if you want to get smart with me then I have to say... If I ran my business with the customer support like the way yours operates then I would've closed my doors a long time ago.
I have ceased spending money on this game due to the severe lack of customer support and a serious lack of internal enforcement of game policies. Share that with the executives at Plarium if you dare. Perhaps someone higher over there still dares to satisfy a customer service issue?
I can see some players but not all...help...Could you please show a screenshot?
We're preparing a fix for this bug right now. Hopefully it will be released with the next update :)This was back in 2016 and I am still having this problem...
Could you please attach a screenshot of the issue you experience?Alyona Kolomiitseva said:We're preparing a fix for this bug right now. Hopefully it will be released with the next update :)This was back in 2016 and I am still having this problem...
