Well, this was quite an intense couple of weeks. Guys, get some time to relax, take a tea break and let’s go on a soothing journey with Raid Digest.

And what could be better than better to start our relaxing journey with than an emergency announcement from our Support Team😂 As most of you know, recently we had an increase in the number of cases of hijacked accounts. While our support team tirelessly checks and returns those accounts to the owners, we also employ a different system to battle this issue. If the safety of your account is compromised by suspicious activity, the new system will automatically block it so the “hacker” won’t have an opportunity to mess with your stuff. When affected by this block, on a connection attempt, you will see an in-game notification: Reason: “Investigation. Contact Support Team”

After receiving this message, please create an official ticket, and our support specialists will contact you as soon as they are available.

On a separate note, please be careful with your personal info. The support specialist will contact you only after you create a ticket and will have Plarium’s mail domain. 

With that being said, let’s go to our next topic. We want to answer some of the most common questions about our recent Duplicate Champions Solution Preview video. 

1. What Champions will be added to the shop? Will there be only fusion champions? What happens if you already have all the champs?

The starting line of the Champions in the shop will be the ones shown in the video. In general, we are guided by our internal data on “what content is popular or challenging” and “what Champions are helpful for it, and yet not so common among players.” As time goes, we may change the Champions, which are available in the shop, so the pull stays diverse and relevant. Of course, with forewarning about any such changes.

2. How will additional Characteristics from Guardian ring and Champion empowerment be added? Will they change the base stats of Champions?

The stat bonuses from these features will not affect Champion’s base stats. They will work similarly to the Great hall bonuses.

3. What happens if you get rid of a Champion in the first slot of the Faction Guardians? Does that mean all the rest become locked again?

The short answer: Yes. However, the visual aid of the feature will also reflect what bonuses are currently active and which got deactivated after the removal.

4. Will there be more space to store Champions?

It won’t be much of a surprise, but Yes! We will increase the number of available slots for new heroes.

This is just a small clarification piece on some of the questions. More details will be available closer to the actual release.

The next item of this Raid Digest is one of the Raider’s favorite words: Compensations. First of all, we apologize for the recent troubles with the server. The issue was with the third-party software on the server-side. We know its source and are working on a fix to prevent it from ever happening again. As it is a tradition for such cases, we prepared an appropriate compensation!

Thank you, Raiders, for your patience and support, and a special thanks to the server team for the fast reaction and all the midnight oil burned to resolve the issue.

The next one is about the missing Clan Boss’ chests a couple of days ago. We didn’t forget about you guys. While most of the other event issues were resolved by the recent patch, the CB chest is a different beast, so for all raiders affected by that bug, there will be a separate compensation on a later date.

The last thing is the concern about the personal rewards in the Clan vs. Clan tournament. As you know, the next one will be on Oct 26, and the Tiers division will be based on your performance in the last tournament (started on Oct 12). The placement in the personal reward tiers is similar to the Clan vs. Clan tournament placement. All players will be divided depending on how their individual performance stacks up against other players.
Your clan needs to win in the tournament to get your personal reward, so good luck to you all. 

That is all we have for today.
Have a great weekend, and look closely at our FB page. You just might notice a little something.