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Keep crashing after May 7 updates

Keep crashing after May 7 updates

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8 май 2019, 12:2808.05.19
11.04.19
1

Keep crashing after May 7 updates

It is really so serious problem.

I never experienced a lock or crashing before May 7 updates. 

But, it start to stop screen and crash frequently.

I am experiencing 4-6 times every hour 


device : ipad pro 11

ios : 12.1.4 or 12.2.0 


I have tried, reinstall  / reboot ...

Mostly stop working while loading stage, 

Sometime in Map screen also 



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8 май 2019, 16:2608.05.19
08.05.19
2
Me too, iPad Pro user. What’s happening?
8 май 2019, 17:2208.05.19
27.04.19
3
Same here. Crashing and losing connection. I've lost loads of energy and the key for the clan boss twice. This is so stupid and annoying. 
8 май 2019, 18:5708.05.19
8 май 2019, 18:59(отредактировано)
15.04.19
5

timbrown15950 said:


Same here. Crashing and losing connection. I've lost loads of energy and the key for the clan boss twice. This is so stupid and annoying.
Me too, and a lot of more people too... 

8 май 2019, 19:2608.05.19
3
Same here, crashing all the time
8 май 2019, 19:2708.05.19
3
Cant even login.......
8 май 2019, 19:4208.05.19
28.04.19
1
Same problems here, keep crashing and can't even connect now.... 
8 май 2019, 19:5608.05.19
01.05.19
1
Same problem here.. samsung galaxy s7
8 май 2019, 20:5108.05.19
8 май 2019, 20:51(отредактировано)
22.04.19
1

Same here, impossible to log into the game, lost several clan boss keys and very much energy, even crashed while summoning from a blue shard. Never got the hero and the shard was gone after re-starting the game... I really like this game, but with all these error it's really not playable any more. Slowly starting to regret to have invested some money... Hope you get these errors fixed as long as I'm on holiday!

Playing on OnePlus 5
8 май 2019, 21:1108.05.19
8 май 2019, 21:23(отредактировано)
08.05.19
1

I wanted to get my friend in on this game so we could start a clan - he has SAMSUNG NOTE 8 and he freezes every time he tries to do campaign.  

The hubby and I have not had any of these problems - so why would half of us be unable to play and not the other half??


We have SAMSUNG S10+.  Not sure if the phone is related somehow - if there is some kind of different program or something on certain phones that is incompatible with the new patch????  Who knows.  


We love your game but we really you to fix it!!!!!  We wanna make a clan and bring friends in.......... Please fix....................................

8 май 2019, 21:4108.05.19
18.04.19
2

its 2019 not 1996 dial up connection, PLARIUM bye some better servers this is totally unacceptable these days and for the amount of money you make that people have but into this game.come on guys!

 Rant over, i still love this game

8 май 2019, 21:4508.05.19
30.04.19
2
What 
13 май 2019, 05:0013.05.19
13.05.19
1

Hi! Can we get support/technical help for this issue? 


1. It’s wasting in-game energy.

2. It’s counterproductive to the events, and i am unable to finish the event that is currently active because the game keeps force-closing.

3. There are already multiple reports regarding the matter.


Thanks!

13 май 2019, 05:1913.05.19
14.05.19
1
Same. iPhone 6 keeps crashing 
13 май 2019, 06:5213.05.19
13.05.19
4

The past 2 days have been horrendous!

To the point that I actually made an account and am here posting. 

What the heck is going on?

Constant "check your internet connection" errors when my internet is perfectly fine. 

I re-log and same thing over and over again. 
13 май 2019, 16:5713.05.19
07.05.19
2
I have the same problem:(
13 май 2019, 17:5213.05.19
03.05.19
10
Same for me, I made a post about it in this forum.
13 май 2019, 18:2613.05.19
13.05.19
2
This game has too much problems... I can understand is not easy to develop a game like this, but advising the player before working on the server could be much better. I am not able to play for days ( still now ). I ‘ ve opened a lot of tickets... just a precompiled e.mail. how much time I have to wait ? 
13 май 2019, 21:1713.05.19
13.05.19
4

They are too focused on pumping out new character after new character with the same bloody skills just new skins vs server and overall game stability. 

I am very active on this game and my clan booted me because I could not stay logged in long enough to complete my tasks 3 days in a row. 

Greed always destroys all good intentions when it comes to gaming companies. 

14 май 2019, 14:0714.05.19
1

Also having gm connectivity issue. Gm crashes after 1 match in dungeons when attempting to use the Next match options, then continues to crash on other tasks. Seems to b a cache issue. 


Please respond to retain business. 
26 июнь 2019, 04:3326.06.19
2
What’s worse is you submit the bug or technical issue.  They ask for screenshot, and you send it to them.  Wait 3 days and they close your ticket with no response.  They really love their players don’t they.