I have also opened a ticket as well. Game crashes almost every battle now. I have lost 3 clan keys, 100s of Energy, and dungeon rewards. I have a Samsung note 8.

I have cleared caches and reinstalled the game. 

IGN - Devilbinu

I have spent over $200 on your game and I have only been playing for a limited amount of time. Suppose to get my 5 week reward after reset. 

I would also like to be compensated. 

Please fix this issue. Thanks

Still nothing. No support for this game. DON'T SPEND YOUR MONEY

So, I don't know if you both are still looking at this thread but i was experiencing the same exact problem. 

After losing 1 clan boss key, and about 200 energy since it started. I finally think I figured out the issue.

I swapped my in-game settings to a 60 FPS limit, and reduced the graphics down to the lowest setting. 

The game was not choppy, so I didn't even think to try this originally, but the game now runs smoothly for me, and the crashing has gone from every other dungeon, to non-existent so far.

Saiko Bellie said:

Me too the same probleme

Hi!

I'm having a similar problem but The game crashes when I try to load it. It' directly seconds after an update. Help!

Thanks.

ladyrowaan said:

I'm having a similar problem but The game crashes when I try to load it. It' directly seconds after an update. Help!

Thanks.

Hi!

My game crashes immediately. Can’t even log on. Any idea when this will be fixed?