out of total boredom, i tryed it on blue stacks... and it works. going back to the tablet, it dosnt. empty catch, deinstall, reinstall, it still dosnt work. O_o

well, what ever...

After maintence I can not get bad on the game.

Everything sould be working now, let me know if it's not. Server had to be taken down for some serious issues. Was in Game Disussion and Bug Reports. 

[quote]
Tymur (Plarium Support Center | Mobile Games)

Oct 14, 2021, 11:51 GMT+3

Hello.
Thank you for your patience.
We are glad to inform you that the issue has been fixed.
Our developers are working now on compensation for the players affected by it.

If your question is not related to the ongoing issue, please let us know.

Regards,

Tymur
Player Support Team 

[/quote]

It works again, would like to give a thumbs up to the support team. :)

Lucky you. I came back after server maintenance to an account ban, with no idea as to why (it just says "Reason: investigation"), and after multiple support tickets, no one is responding. 

Check your other posts. I've responded with as much detail as I have from the other times accounts have been under an investigation

Hello!

Yesterday i've banned. reason: investigation. I wrote a ticket from the support, but I got only an auto response. I understand, you are busy, i read in the forums, there are many raiders get this ban, I read also there is a way to protect our accounts against hack or stole. yesterday about 8 pm (in hungary) i got a Suspicious Login Detected email, but i was banned at the time :) and i only play in my phone or PC. guickly as i can, i chance my password. 

i have one question, can i give back my acc, or i need to start new game? i playing more than one year, i really don't want to start new game...

my ingame name is AndrejTotya

The investigation is usually becuase your account was logged into again from an unusual location. Support had a national holiday, please expect to start hearing back from them on Monday. I know that's a bit to wait, but at least your account is locked down and whoever hacked it cannot get in.

Also, I just moderate, so unfortunately I cannot speed the support process up. If I could, I would for you.