kazik said:

Dear Plarium, 

this morning my account was hacked and I can no longer access it as whoever hacked my account has changed the email address... I’m really disappointed that this could happen and I need your help to resolve. I really need your help to resolve, my ticket number is 2042950, please can you look into this and get back to me ASAP. Thanks - love the game and want to keep playing ;)

Hi

Pls contact with support use this email address [email protected]

Hi, thanks. I already did this 3 times. I had contact with Andrew but now hes not responding. Time is very precious now and it seems like you dont have it for People that spend A lot of it playing your game and real money.

Come on guys, this can't be that hard. Give us some answers. I see this as A plague, you cant handle THE MOST IMPORTANT MATTER - SECURITY! Is it really that hard to do your Job? Is there only one person in Plarium support? Or maybe you’re deliberately hiring the mentally challenged...? GJ Plarium !!!