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My account was hacked today!

My account was hacked today!

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22 июнь 2020, 17:0722.06.20
28.07.19
46

My account was hacked today!

I was having lunch and upgrading gear absentmindedly.

About 15 mins (maybe a bit more) and I check and it said "Your account has logged in another device". Which is very strange as I only play on my PC (used to play on my phone as well, but I'm playing a second account there). I log back in and someone has opened all my shards... AND DELETED (XP-fed, most likely) MY BEST CHAMPIONS. MY VALKYRIE, MY SEPTIMUS, MY SCYL... ALL GONE!

I need help ASAP.

Edit: THIS PIC IS FROM TODAY, I JUST HAD THEM AND IT'S RECENT (LESS THAN AN HOUR)
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8
Комментарии
22 июнь 2020, 17:0822.06.20
28.07.19
46
22 июнь 2020, 17:1322.06.20
28.07.19
46
23 июнь 2020, 06:0323.06.20
15.02.19
2725

Hi

Pls submit a ticket to support.

Thank you
23 июнь 2020, 11:2123.06.20
23 июнь 2020, 11:36(отредактировано)
28.07.19
46

Of course I did, immediately after I noticed.

I only got an automatic response that had nothing to do with the issue at hand and nothing else. Not even after replying to it saying that I still needed help.

23 июнь 2020, 15:4123.06.20
23 июнь 2020, 15:41(отредактировано)
28.07.19
46

Customer service for this game is nonexistant. 

By the way, my account was, once again, accessed. Now the hacker spent my gems (dunno what s/he used them for).

Zero security.

I'm glad I didn't give any money towards such a company.

And if anyone thinks that this is too quick, I had a bug for EIGHT MONTHS and they didn't care about it (lots of other players had it as well).
21 июль 2020, 19:3021.07.20
28.07.19
46
I used Google's and it's confirmed that the data breach ocurred on your website, have fun fucking yourselves over and over.
22 июль 2020, 00:3822.07.20
09.05.20
1
Same. My account was accessed and they deleted hundreds of artifacts, including ones I had on champs pretty much fucking over all my teams. Submitted ticket and got a useless response and the ticket appears to have been deleted now. Wtf. 
13 дек. 2020, 15:4313.12.20
28.07.19
46

They replied to me saying that it was my fault! The breach happened on their website and it's MY fault??!