Edit:

Receiving auto generated emails when i specified my nick name in the game...

Andie (/images/blocked.gif?url=Plarium Support Center | Mobile Games)

Jun 15, 2020, 10:41:18 AM GMT+3

Dear Player!

We have received a lot of requests recently, and it influenced the response time. To speed the process up, please check the general recommendations first.

Plarium Play.

You cannot use a Facebook profile to log into your main account on Plarium Play. To transfer your progress from mobile device to PC you need to connect your account to Plarium ID and use Plarium ID to log into the Plarium Play application. Here you can find the article on how to create Plarium ID: https://plrm.me/createid

Lost access to account.

If you lost access to your account and the issue is still present, please let us know but make sure that you specified your nickname or ID so that we could help you.

If your question isn't account-related, please submit a new ticket selecting a category that matches your inquiry (e.g., Payment Issue for payments-related questions). We will do our best to get back to you asap and help you find the solution.

Thank you for being patient!

Andie

Customer Support Team



Thanks Andie... it literally has my nick name in the description. ?!