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All champions not in vault lost

All champions not in vault lost

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8 июнь 2020, 12:1108.06.20
18.11.19
4

All champions not in vault lost

Upon first login on 6/4 all champs were lost that weren't in my vault other than Zephyr Sniper.


Edit: I didn't feed the champs anywhere and multiple 6*/60 champs were included in those lost
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9 июнь 2020, 08:4409.06.20
15.02.19
2725

Hi

Its not possible to sacrificed for rank up?
9 июнь 2020, 11:2609.06.20
18.11.19
4
Maybe I didn't make it clear, I didn't remove them from the account, and I cannot see how they were used for rank up as no one's rank was increased. Multiple 6* champs lost as well
11 июнь 2020, 03:4211.06.20
15.02.19
2725

Alex said:


Maybe I didn't make it clear, I didn't remove them from the account, and I cannot see how they were used for rank up as no one's rank was increased. Multiple 6* champs lost as well

Hi

Pls submit a ticket to support.

Thank you
11 июнь 2020, 11:2511.06.20
18.11.19
4
Sezzy said:

Alex said:


Maybe I didn't make it clear, I didn't remove them from the account, and I cannot see how they were used for rank up as no one's rank was increased. Multiple 6* champs lost as well

Hi

Pls submit a ticket to support.

Thank you
I submitted a ticket a week ago and have heard nothing back
15 июнь 2020, 05:5015.06.20
15.02.19
2725

Alex said:


Sezzy said:


Alex said:


Maybe I didn't make it clear, I didn't remove them from the account, and I cannot see how they were used for rank up as no one's rank was increased. Multiple 6* champs lost as well

Hi

Pls submit a ticket to support.

Thank you
I submitted a ticket a week ago and have heard nothing back

Hi

Your ticket is still open?
15 июнь 2020, 11:4415.06.20
18.11.19
4

Sezzy said:


Alex said:


Sezzy said:


Alex said:


Maybe I didn't make it clear, I didn't remove them from the account, and I cannot see how they were used for rank up as no one's rank was increased. Multiple 6* champs lost as well

Hi

Pls submit a ticket to support.

Thank you
I submitted a ticket a week ago and have heard nothing back

Hi

Your ticket is still open?

Yes. I opened a second one under account issues as well. 


"Plarium Support Center | Mobile Games Re: [1998774] - All of my champions other than those in my vault have disappeared!!"

And

"Plarium Support Center | Mobile Games Re: [2006446] - All champions other than those in vault have disappeared"

22 июнь 2020, 17:2022.06.20
28.07.19
46
Sezzy said:

Hi

Its not possible to sacrificed for rank up?
Fed as XP most likely, that's what I assume just happened to me.