Ya i didn't reset anything, logged in that morning and everything was fine, logged in later that night and it automatically started me on a new game this was on 6/2/20 wrote out a ticket right away didn't  see an answer until the next morning, gave him my game name Golden Axe, did hear anything back for a while, then he tells me that the account belongs to another user, he says send him a bunch of stuff I sent what I could and have not heard anything back. Is there i number I can call to talk to someone  that can take care of this problem I play multiple times a day I have not been able to play sense that day and I am missing out on a lot of stuff,getting frustrated as hell.