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I cannot log into my iPad with my Plarium ID's.

I cannot log into my iPad with my Plarium ID's.

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22 май 2020, 23:5722.05.20
04.09.19
2

I cannot log into my iPad with my Plarium ID's.

I have multiple accounts and I can log into all of them on the PC. When I try to log into my iPad, I get the message "the account is linked to a different Plarium ID". I am not logged into any account on my iPad and every time I log out, it creates a new generic account and I have to go through the tutorial all over again. Then I cannot log into any of my accounts with the Plarium ID.

Is there anyway to "Switch" accounts on Apple devices? I have never linked the Plarium ID to my iPad, so I should be able to just log in with a Plarium ID, correct?


Any help would be greatly appreciated!
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25 май 2020, 08:1425.05.20
25 май 2020, 08:15(отредактировано)
15.02.19
2725

Hi

What if you are log out from everywhere and than try to log in just ipad?
27 май 2020, 21:0927.05.20
04.09.19
2
I tried that. When I log into the iPad I have to go through the new account tutorial.  Once I make it through the tutorial, I try to log in with Plarium ID and I get an error that states the account does not exits.  Does this on all my accounts.  i go back to the PC and I can log into all the accounts with no issues.
29 май 2020, 04:1129.05.20
15.02.19
2725

Ammodawg said:


I tried that. When I log into the iPad I have to go through the new account tutorial.  Once I make it through the tutorial, I try to log in with Plarium ID and I get an error that states the account does not exits.  Does this on all my accounts.  i go back to the PC and I can log into all the accounts with no issues.

Hi

Pls open a ticket to support with this qs .

Thank you