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 Lost account on iPad

Lost account on iPad

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13 май 2020, 21:1713.05.20
27.11.19
1

Lost account on iPad

Hello my iPad lost my account during the patch load on 5 May. I still can access on my computer and cell phone. I can not log back in on my iPad. It started a new account. I want my original account loaded back on my iPad.  I have tried to uninstall and reinstall the game but it keeps loading from the cloud with the new player. Please help Not A Rock
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14 май 2020, 07:4414.05.20
15.02.19
2725

Hi

Did you tried to connect your gamn progress to plarium id?
14 май 2020, 17:1814.05.20
27.11.19
1
Yes I have tried to connect. I receive the following error. “Could not log in This Plarium ID is already connected to another Raid account. Create a new Plarium ID to protect this account.
15 май 2020, 10:0615.05.20
15.02.19
2725

Not A Rock said:


Yes I have tried to connect. I receive the following error. “Could not log in This Plarium ID is already connected to another Raid account. Create a new Plarium ID to protect this account.

Hi

Pls contact with our support.