I tried to log into my account after the last update and it send me to the newcomer tutorial. Both on PC and Mobile. Cant recover my account using my Playium ID. Ticket is submitted since then but after 2 automated answers no further response for 4 days.
Hey Teroka!
I hope i find you well, I have been in your situation before in my 18 months of playing and understand the frustrations.. I am here to do all i can to help.
How long have you been playing?
What is the ID for the account in question? (the account that is not yours)
What is the email of the account that is missing?
Have you spent any money on the missing account? Do you have proof of purchase? ie a screenshot of a receipt etc?
I played since January
The id: um48764109 | 47710205, i also got the id of the lost one
I spent on the game and i have proof of it in googleplay and paypal
