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Cant log in to my mobile app

Cant log in to my mobile app

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4 апр. 2020, 13:2104.04.20
21.12.19
2

Cant log in to my mobile app

I still can't  get past autenticating on my phone app. I can play from my Mac and pc, but not my mobile phone as I started the game with. and I can't fond the amazon prime rewards from Mac or pc, as I'm subscribed for.
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4 апр. 2020, 22:2004.04.20
12.03.20
3

same problem for me...


sorry to post on your topic, but i made  the xact same post about the same problems a few days ago, and i haven't had any answer...
5 апр. 2020, 12:1905.04.20
5 апр. 2020, 12:20(отредактировано)
16.03.19
38

espburre said:


I still can't  get past autenticating on my phone app. I can play from my Mac and pc, but not my mobile phone as I started the game with. and I can't fond the amazon prime rewards from Mac or pc, as I'm subscribed for.


Carp said:

same problem for me...

sorry to post on your topic, but i made  the xact same post about the same problems a few days ago, and i haven't had any answer...

Hey guys!


Please try to:

  1. Reinstall your whole game.

  2. Clear your game cache files.

  3. Clear game app data on your device. (That's a something different than clearing cache option)


If nothing above will work send a support ticket. If it won't get resulted in the next 24 hours PM me here or on Discord(Agandaur#8406) and we will continue our discussion there.