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Potions purchased during Daily Rewards Pack vanished.

Potions purchased during Daily Rewards Pack vanished.

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31 март 2020, 03:0531.03.20
03.03.20
0

Potions purchased during Daily Rewards Pack vanished.

Dear Support,


Thank you for a great game, I made a purchase on 19th March 2020, and today I'm shocked to ALL potions wiped from my 

I had only used TWO potions and yet this morning my Inbox empty of Energy Potions!!

I was shocked to see no changes in backing up customer purchases were made as a Standard Operating Procedure despite all the complaints I've read online since launch!!

Please see the attached images.




My account: um42923162 | 42051039

Please contact me if you have further questions, support request: 1754056 file 


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2 апр. 2020, 01:5202.04.20
13.05.19
923
hanselang said:

Dear Support,


Thank you for a great game, I made a purchase on 19th March 2020, and today I'm shocked to ALL potions wiped from my 

I had only used TWO potions and yet this morning my Inbox empty of Energy Potions!!

I was shocked to see no changes in backing up customer purchases were made as a Standard Operating Procedure despite all the complaints I've read online since launch!!

Please see the attached images.




My account: um42923162 | 42051039

Please contact me if you have further questions, support request: 1754056 file 


Send me a PM with your in game id, i will respond once i hear back from them.