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Impossible to link my PC account to mobile

Impossible to link my PC account to mobile

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21 март 2020, 17:3921.03.20
0

Impossible to link my PC account to mobile

Hi


I use my Facebook account to connect into Plarium Play. From there I started my Raid Shadow Legends campaign. Now I want to be able to play on mobile. I went through the turtorial and then I tried both method to link accounts:

- When I choosed Facebook it has created a new link between Raid Shadow Legend and my Facebook account whitout any synchronization with my PC 

- When I choose ID Plarium, it asks for an email and password. I do not have it as I'm using Facebook to authenticate.


What can I do ?


Thanks
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26 апр. 2022, 12:5626.04.22
30.01.17
2

Need help conecting my account to my Plarium account! Does not link just starts a new account??

dthorne04Moderator
26 апр. 2022, 13:5526.04.22
30.12.20
6335

Step 1: After you log in, click on your avatar

Step 2: You should automatically be taken to your profile and on the right hand side of the page you should find the option to log in with your plarium ID

Assuming you have an existing Raid account connected to that ID you should be good to go.