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Amazon Prime Loot

Amazon Prime Loot

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2 март 2020, 16:1502.03.20
13.02.20
1

Amazon Prime Loot

I was palying on my account which was connected to amazon prime, then I decided to start over on a new account. I logged out on my old account using the button underneath the amazon prime loot drops and in in my new by the login button under the loot drops.

Now I wanted to claim the latest loot drop and this message came up: "This Amazon Prime account has already been used by another raid account"

I have not claimedd this content drop on my old account.

Do I need to completely delete my old account?

Please fix this issue or tell me how I can correct it!

My player ID on my old account is: um10638676 | 10478631

My player ID on my new account is: um41731650 | 408914768

Looking forward to hearing from you really soon.


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3 март 2020, 05:2303.03.20
15.02.19
2725

Hi

As i know not possible to change associated prime accounts. 
3 март 2020, 18:2203.03.20
13.02.20
1
How can I reach the official support and write a ticket so that they can fix it?
4 март 2020, 06:3204.03.20
15.02.19
2725

Sherox said:


How can I reach the official support and write a ticket so that they can fix it?

Hi

You can use this email address: [email protected]