Good afternoon,

I lost my account, my phone broke down and I don't remember if I recorded the account with my email.

How can I recover my account? 

I'm playing war of clans. 

Please... 

Hi

Pls submit a ticket to our support.

Thank you

Kioske001 said:

Hi. I have a good smurf acct and i use my FB to log into it.  Yesterday my FB account was locked, now i wonder how to log into my smurf now since i only have FB linked to it. 

Hi

Good day! My account is level 49 and it’s not binded to plarium and facebook and when I logout and comeback it’s lost.

How can I retrieve it? I only have the name of my account and took a picture of it, but too bad I don’t have screenshots of my champs but if you can open the account and question about my champs I can tell you what’s inside. I need help please!

Thank you in advance. 

mrgvorbv said:

Good day! My account is level 49 and it’s not binded to plarium and facebook and when I logout and comeback it’s lost.

How can I retrieve it? I only have the name of my account and took a picture of it, but too bad I don’t have screenshots of my champs but if you can open the account and question about my champs I can tell you what’s inside. I need help please!

Thank you in advance. 

hi

Hi again,

After a little over two weeks I did finally get a response from support. My account was restored and attached to my Plarium Play account. I replied to the first e-mail I received four times over the course of two weeks and a few days. So, my advise to anyone waiting on support would be to continue replying roughly every four days until you get some action but expect that it will take at least two weeks.

Once I did get a response the problem was handled quickly and satisfactorily. I didn't ask for any compensation for lost time, so I can't say if they would be open to that possibility. Hope this helps anyone in a similar situation.

Barghast

I have been Emailing every day for 4 days straight to try to get my account restored. Maybe that will speed up the process.