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Technical Ban day 3

Technical Ban day 3

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16 фев. 2020, 14:1216.02.20
26.07.19
3

Technical Ban day 3

I've been victim to the mass technical ban for 3 days now, each 24 period ending with a new 24 ban immediately after the last. 


I'll now miss the remaining time for the 2x summoning event important time for the fusion events, important days for the battle season, gear from clan boss runs, e.t.c e.t.c. 


That's not including whatever I'll lose from the roll back, whenever the hell they end up getting to it


4 tickets submitted with no responses either. 

It's super stressful and getting to the point i may not bother continuing with the game at all. 

The compensation better be way better than just 1 shared and some silver 

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16 фев. 2020, 15:3316.02.20
16.12.19
1

I am experiencing the exact same problem.. It is truly frustrating. This whole incident is bad reputation for the company. I expected to see an explanation at least. I do not know what they are going through but this should come to an end.


16 фев. 2020, 16:1816.02.20
13.01.20
4
i have same problem and dont have response
16 фев. 2020, 17:3516.02.20
03.11.19
5

We all understand that Plarium released 1.13 without much testing, if any.  We also know that this will take some time to fix.


What is NOT acceptable is the silence from them.  Plarium has an obligation to every customer service issue to respond to the person and give them a sense of assurance that they’re working hard to fix the issue.  This is what is the most frustrating.
16 фев. 2020, 17:5616.02.20
3
Let’s also not forget that the entire community got Valentine’s Day gifts ... which have already expired for us.
17 фев. 2020, 03:2617.02.20
26.07.19
3

I just got my 4th 24 hour ban. Getting hard to keep my interest.


I've heard others have their account login info disappear.. hope it gets resolved for you and all of us.